Goldman says Google has blocked email with leaked client data

NEW YORK Wed Jul 2, 2014 8:50pm EDT

A view of the Goldman Sachs stall on the floor of the New York Stock Exchange July 16, 2013. REUTERS/Brendan McDermid

A view of the Goldman Sachs stall on the floor of the New York Stock Exchange July 16, 2013.

Credit: Reuters/Brendan McDermid

NEW YORK (Reuters) - Goldman Sachs Group Inc (GS.N) on Wednesday said Google Inc (GOOGL.O) has blocked access to an email containing confidential client data that a contractor sent to a stranger's Gmail account by mistake, an error that the bank said threatened a "needless and massive" breach of privacy. The breach occurred on June 23 and included "highly confidential brokerage account information," Goldman said in a complaint filed on Friday in a New York state court in Manhattan.

Goldman did not say how many clients were affected. It has been seeking a court order compelling Google to delete the email, which it said on Wednesday had yet to occur.

“Google complied with our request that it block access to the email,” Goldman spokeswoman Andrea Raphael said. “It has also notified us that the email account had not been accessed from the time the email was sent to the time Google blocked access. No client information has been breached.” A Google spokeswoman declined to comment.

According to Goldman, the outside contractor had been testing changes to the bank's internal processes in connection with reporting requirements set forth by the Financial Industry Regulatory Authority.

Goldman said the contractor meant to email her report, which contained the client data, to a "gs.com" account, but instead sent it to a similarly named, unrelated "gmail.com" account.

The bank said a member of Google's "incident response team" reported on June 26 that the email could not be deleted without a court order. "Emergency relief is necessary to avoid the risk of inflicting a needless and massive privacy violation upon Goldman Sachs' clients, and to avoid the risk of unnecessary reputational damage to Goldman Sachs," the bank said in court papers.

Goldman is based in New York, and Google in Mountain View, California.

The case is Goldman, Sachs & Co v. Google Inc, New York State Supreme Court, New York County, No. 156295/2014.

(Reporting by Jonathan Stempel in New York; Editing by Dan Grebler and Cynthia Osterman)

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Comments (8)
persch wrote:
Who in their right mind sends confidential information through email anyway? What an idiot!

Jul 03, 2014 12:01pm EDT  --  Report as abuse
JoeSchmoe123 wrote:
Wow, dumb and dumber. Start with Google, they’ve been hacked and mapped by the NSA, and they hold your email info forever, suspiciously resembling the NSA. Then Goldman, with an utterly evil reputation, using a dumb-blonde-secretary defense that a big mistake was made on top of another big mistake.

I’ll go make some coffee.

Jul 03, 2014 1:33pm EDT  --  Report as abuse
Kahnie wrote:
It isn’t Google’s fault. As much as I don’t trust Google or any other web based email system, it’s Goldman’s fault and they are trying to shift the blame. GOLDMAN’S person wrongly sent the e-mail to a stranger. If any of us didn’t it, it would be the same. Our fault.
This is obviously a battle of Titans. The e-mail has been blocked. Any damage is not Google’s fault.

Jul 03, 2014 1:39pm EDT  --  Report as abuse
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