* Economic measures to be used whenever possible - CRTC
* "Throttling" of traffic only allowed as last resort
* ISPs must give notice to retail, wholesale users
(Adds company comments)
TORONTO, Oct 21 Canada's main telecom regulator
said on Wednesday it will let Internet service providers slow
or "throttle" traffic such as file-sharing that the companies
say threatens to overwhelm their networks -- but only as a last
Providers such as BCE (BCE.TO) and others should first rely
on "economic measures," such as limits on how much bandwidth a
subscriber can use per month depending on how much they pay,
the Canadian Radio-television and Telecommunications Commission
That approach to managing online traffic is the most
transparent because its impact turns up on monthly bills paid
by customers, the CRTC said in a long-awaited ruling on the
issue, which has angered many Internet users.
"Technical means to manage traffic, such as traffic
shaping, should only be employed as a last resort," the CRTC
said in a statement.
The common practice of "traffic shaping" is also known as
"throttling." It basically involves a service provider slowing
down some Web activity on its network. File swappers, for
instance, often exchange large, bandwidth-intensive music or
Internet service providers have argued this chokes their
networks to the detriment of other users.
BCE said in a statement that it thinks the decision is a
good one and that its "existing Internet traffic management
practices are already compliant with it."
Michael Hennessy, senior vice-president of regulatory and
government affairs at Telus Corp (T.TO), said the
communications company doe not currently throttle traffic.
However, it does employ some general caps on bandwidth usage.
"There are growing concerns about congestion," he said,
adding the CRTC's decision is "very good and very fair", and
that continued network investments and consumption-based
pricing are among ways to address heavy traffic volumes.
The CRTC also said Internet service providers will have to
give retail consumers at least 30 days' notice and wholesale
consumers at least 60 days' notice before a change in traffic
management takes effect.
(Reporting by Wojtek Dabrowski; editing by Frank McGurty and