(Adds Rogers response, paragraphs 5 and 8)
By Alastair Sharp
TORONTO, July 31 Canada's largest wireless
company, Rogers Communications Inc, used exclusivity
clauses and high rates in the roaming agreements it signed with
new wireless entrants to unfairly discriminate against them, the
country's telecom regulator said on Thursday.
The Canadian Radio-television and Telecommunications
Commission (CRTC) said it would prohibit such provisions, and
that a new law has already forced rates to come down.
"Competition in the wireless industry benefits society and
the economy by providing innovative communications services at
reasonable prices. But that is only the case when true and
sustainable competition is at play," CRTC Chairman Jean-Pierre
Blais said in a statement.
The CRTC also said that Rogers charged some new operators
much higher roaming rates than it offered for other providers,
including U.S.-based providers.
A spokeswoman for Rogers said in an email that the company
was surprised and disappointed by the decision, that new
carriers were given options on the type of deal they agreed to,
and its varying rates take volume into account.
Roaming refers to the practice of a wireless operator's
customers making use of other company's network when outside the
reach of their home carrier's network.
It can be a one-way agreement in which a smaller operator
pays in order to offer broader coverage, or a two-way deal in
which similar-sized operators more or less swap access to areas
where only one of them has physical infrastructure.
Rogers said U.S. carriers make much more use of its network
and also provide the mutual benefit of enabling Rogers customers
to stay connected south of the border, justifying better terms.
Small new entrants such as Wind Mobile had to build a
network from scratch after buying spectrum in a 2008 auction,
and made technical decisions that meant Rogers was the only
viable roaming partner.
The CRTC does not currently approve of the wireless roaming
rates providers agree between themselves, but will consider
doing so when it hold a public hearing on wholesale rates and
the broader state of competition in wireless in late September.
The CRTC decided not to impose a penalty on Rogers given a
new law that caps wholesale roaming rates and pending the
(Editing by Grant McCool)