Target's decision to remove CEO rattles investors

Comments (22)
tougar wrote:

Yeah, ultimately it was on his watch, but the entire IT department should be axed as well.

May 05, 2014 8:23am EDT  --  Report as abuse
JArbuckle wrote:

any golden parachute?

May 05, 2014 9:18am EDT  --  Report as abuse

Target needs to fire their entire IT department. I have never seen a worse website and iphone app as theirs. I had a red card and liked few target products that i ordered regularly – I had so many issues with paying and ordering from their website and iphone app that i cancelled my card.
Who manages your consumer facing technology, have they themselves ever used the website / mobile apps? try it? they will fire the entire technology department themselves, enough said.
You release buggy products without even the most basic testing. With the entire market moving online – Target will be wiped out if they dont take care of their consumer facing technology. Making every red with shiny pictures is not the most important thing. Terrible usability, reliability & performance

May 05, 2014 11:13am EDT  --  Report as abuse
euro-yank wrote:

YOu can be sure that he lost the job for money losses, not for the data theft.

May 05, 2014 11:42am EDT  --  Report as abuse
possibilianP wrote:

Maybe they should have been focusing on something other than donating large amounts of money to the GOP.

May 05, 2014 11:48am EDT  --  Report as abuse
disenwit wrote:

And just out of curiosity, how much was his severance package? $100 million? More? Less? What does the exec get for a really bad performance?? Anyone know?

May 05, 2014 12:04pm EDT  --  Report as abuse
temory27 wrote:

Taking this to its logical (and political) conclusion, if the person at the top takes the fall, why is Barack Obama still in the White House?

May 05, 2014 2:17pm EDT  --  Report as abuse
Kahnie wrote:

My response to this. Easy. Never shop again at Target. IT Department? What does that mean? Idiot Trash?

May 05, 2014 2:19pm EDT  --  Report as abuse
Randy549 wrote:

It seems like it took quite awhile before he fired the head of the Information Technology (IT) department — leading to the impression that he was sluggish in holding accountable those who were responsible for the breach. I don’t recall hearing anything either about actions that he and Target were taking to ensure there was no repeat of the episode.

Since he did not seem to be adequately holding those under him as accountable, he himself was found accountable and fired.

May 05, 2014 2:50pm EDT  --  Report as abuse
GABE79 wrote:

I agree with some of the comments also fire the whole Information Technology (IT) department. The IT Director and all the IT managers should all be fired. This is their main job, secure all the sensitive information that customer entrusted them to do. First off, you never ever allow any vendor access to your main network, and only give them access to only their software – that is just network and system security 101. It’s like a bank vault left open, the IT department left that open. I would also get rid of all windows OS systems – when a 5 year old child is able to break Microsoft game OS security code – it just confirms to the whole world that Microsoft OS are weak in security and should never be used in any high security department of any company and governments. Microsoft are all about profit not security.

May 05, 2014 2:51pm EDT  --  Report as abuse
Grimster wrote:

The IT staff does what management tells them to do and provides them the tools and funding to do. The fact is that senior management doesn’t care about these kinds of data breaches because they are almost never personally financially impacted by them so there are no market forces at work to correct the problem. Most IT people would like to do the right thing but at the end of the day are more concerned with doing whatever management is rewarding them for, and that is almost never for good security practices.

Put another way, if you were given 50,000 dollars to provide protection to prevent burglars from robbing the house up the street but were not in any way financially responsible for what burglars actually stole from the house how much of that 50K would you pump into a good security system (which still may not prevent a break-in) and how much would you pocket given there is no penalty for failing?

May 05, 2014 2:55pm EDT  --  Report as abuse
lauradeen wrote:

In March, Target accepted the resignation of Beth Jacob, who was their IT department head during the data breach.

With Steinhafel’s dismissal today, it appears the board has chosen these two individuals as the ones who bore the most responsibility for the problem and its resolution.

For those who propose that the entire IT department be fired, they should first read the BusinessWeek story published a couple of months ago as a post-mortem to the attack and response. (http://www.businessweek.com/articles/2014-03-13/target-missed-alarms-in-epic-hack-of-credit-card-data)

In that story, BusinessWeek reports that both the internal IT threat monitoring staff, as well as Target’s third-party partner that is responsible for security monitoring, raised the alarm on multiple occasions prior to the launch of the full-blown attack that a penetration was taking place.

Target’s CIO and executive team did not respond to these warnings.

May 05, 2014 3:11pm EDT  --  Report as abuse
sjfella wrote:

Once public trust is lost, be it a store, government, friend or whatever, it’s nearly impossible to regain.

May 05, 2014 4:04pm EDT  --  Report as abuse
dd606 wrote:

This will continue happening, because people in the executive sector, have no idea how anything works in technology. So some nerd tells them everything is great… What are they supposed to do? It’s like you get somebody to re-do the whole electrical system in your house, and the guy tells you everything is done. Then your house burns down. What are you going to do? All you can do it take somebody’s word for it. There’s still a whole lot of dead weight in IT, left over from the glory days of the .com craze… People who should have never gotten the credentials they have now. But that’s what the white collar world goes by… Credentials. Other than that, you could be an axe murderer, for all they know.

May 05, 2014 4:09pm EDT  --  Report as abuse
Hermist wrote:

Hate Target, always did. New Head will do nothing! Needs to overhaul whole system! Will take 2 years or more. Ho doI know? Have crystal ball! will try to sell it to Target! will do better and more reliable than existing management!

May 05, 2014 5:16pm EDT  --  Report as abuse
RickyBobbyII wrote:

I agree the entire IT dept. needs to be reworked from the Top down. Why on earth is Target databasing our credit card information along with the security codes in the first place?

When you scan your card at Target and the sale is approved, there is no reason on earth to collect and save the card data, especially without permission of the card holder.

My card was compromised on month ago. I asked capitol one if the the cv code was used (the security code captured by scanning, not the 3 digit cvv code). They said yes. Which means my card was one that was compromised by Target last Christmas when I was there shopping.

At the very least, Target’s system should auto-delete the cv codes after scanning.

May 05, 2014 7:01pm EDT  --  Report as abuse
elsewhere wrote:

So the idiots sack the person with the most experience to bring in someone who must feel their way through other aspects of the company. But he will know IT.

May 05, 2014 7:12pm EDT  --  Report as abuse
candide08 wrote:

Target management treated IT like tools, did not let them have a decent budget and now is paying for very bad decisions. It and IT security is NOT optional.

May 05, 2014 8:27pm EDT  --  Report as abuse
jackvandijk wrote:

His incompetence will be rewarded with a generous golden parachute.

May 06, 2014 6:59am EDT  --  Report as abuse
jackvandijk wrote:

…and when you buy a bottle of wine at Target, they want you drivers license and copy the driver’s license into their cash register/computer. I protested but to no avail, should have walked off. Now we do not go there anymore although the store is close by.

May 06, 2014 7:03am EDT  --  Report as abuse
jackvandijk wrote:

…and when you buy a bottle of wine at Target, they want you drivers license and copy the driver’s license into their cash register/computer. I protested but to no avail, should have walked off. Now we do not go there anymore although the store is close by.

May 06, 2014 7:03am EDT  --  Report as abuse

A CEO who is informed about a data breach & then does nothing with that information should face more than a simple resignation with a huge check attached. He doesn’t deserve to ride off into the sunset that easily.

How many millions of dollars did this failure cost this company as well as the other companies indirectly affected? His greed & incompetence finally is exposed for all the world to see.

May 06, 2014 6:57pm EDT  --  Report as abuse
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