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Toshiba Introduces the Toshiba Assurance Refurbishment Program

Tue Nov 10, 2009 6:00am EST

New Program Provides Increased Value to Health Care Facilities with Varying
Needs
TUSTIN, Calif.--(Business Wire)--
Demonstrating its commitment to providing top-tier value and service in
diagnostic imaging, Toshiba America Medical Systems, Inc. has introduced the
Toshiba Assurance Refurbishment Program to provide customers the ability to
purchase previously owned, completely refurbished Toshiba systems. The first
line of Toshiba products available through the program are Aquilion® CT systems.
This Aquilion Assurance program offers customers, such as hospitals and imaging
centers, the exceptional performance and quality that defines the award-winning
Aquilion CT line at a price point to accommodate a variety of budgets. To
support this program, Toshiba has opened a new Quality Assurance Center in
Irvine, Calif. 

"Toshiba is dedicated to providing customers with the most value for their
budget, which is more important than ever in today`s health care environment,"
said Ted Nemetz, vice president, Service Business Unit, Toshiba. "The Aquilion
Assurance Program does just that - allows customers to acquire the high quality
service and performance Toshiba is known for, at a price that meets their
facility`s needs." 

A refurbished CT system from Toshiba is held to the same quality and performance
standards as a brand-new Toshiba CT system. Previously owned Toshiba CT systems
are inspected at the Quality Assurance Center, where a team of experts evaluate
and test all moving parts and programs. After the system has been inspected, new
parts are installed and upgraded, including crucial items like the X-ray tube,
and new software is installed. The system is then repainted, relabeled and
placed in new packaging. Before a system leaves the Quality Assurance Center, it
is tested against Toshiba`s original factory standards. 

"Our customers are often unable to distinguish between a brand-new Aquilion CT
system and a refurbished Aquilion CT system because refurbished systems are
updated to operate like new," explained Nemetz. 

"When health care facilities purchase a previously owned system from a
third-party dealer, not Toshiba, there are no guarantees. However, when they
purchase from Toshiba`s Assurance Refurbishment Program, the customer is
guaranteed to receive high quality equipment backed by a Service contract
guaranteeing Toshiba`s high standards and dedicated customer service. We offer
the same attention to customers purchasing previously owned systems as we do to
customers purchasing new systems," continued Nemetz. All Toshiba refurbished CT
systems come with 12 month warranty. 

Whether purchasing a refurbished or a new CT system, the entire Aquilion line
includes the industry leading Quantum Advantage platform, with the thinnest
detector rows available (0.5 mm) to ensure uniform isotropic resolution across
every detector element. Because of this unique design, Toshiba is able to
provide all of its customers - whether they have a new or refurbished 8-, 16-,
32-, or 64-detector row Aquilion - with uniformly superior images. 

The Aquilion Assurance Program is ideal for health care facilities looking to
acquire high quality diagnostic imaging equipment, but may not have the capital
to purchase a brand-new system. Refurbished CT systems are excellent for small
facilities and those looking for a "work horse" system. Existing customers can
trade in an Aquilion 8-, 16-, 32- or 64-detector row system for credit towards a
refurbished CT system. Customers also have the option to acquire a new Service
contract with the purchase of a refurbished CT system. Additionally, brand new
customers can purchase a refurbished system to get the best value for the price.


About Toshiba`s AquilionCT Product Line Recognition

The Aquilion® CT product line has received numerous accolades including the
number one ranking in CT from MD Buyline since 2002 (seven consecutive years).
The Aquilion CT line has also been named Best in KLAS in 2006 and 2007; Best in
KLAS in 2008 and 2009 for 64-detector row and above; and Frost & Sullivan`s
"Healthcare Innovation Award in Cardiovascular Imaging" in 2008. (For more
information about KLAS, visit www.KLASresearch.com.) Most recently, Toshiba`s
service for the Aquilion line was ranked number one in 21 out of 34 ServiceTrak
Imaging`s 2008 report on CT system service. 

About Toshiba

With headquarters in Tustin, Calif., Toshiba America Medical Systems markets,
sells, distributes and services diagnostic imaging systems, and coordinates
clinical diagnostic imaging research for all modalities in the United States.
Toshiba Medical Systems Corp., an independent group company of Toshiba Corp., is
a global leading provider of diagnostic medical imaging systems and
comprehensive medical solutions, such as CT, Cath & EP Labs, X-ray, Ultrasound,
MRI and information systems. Toshiba Corp. is a leader in information and
communications systems, electronic components, consumer products, and power
systems. Toshiba has approximately 198,000 employees worldwide and annual sales
of $77 billion. For more information, visit www.medical.toshiba.com.

Toshiba America Medical Systems
Charlene Jacobs, (714) 669-7811
cjacobs@tams.com
or
Adrianna Hosford, (310) 584-8343
adrianna.hosford@ketchum.com

Copyright Business Wire 2009



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