Tickets.com offers consumers insurance on ticket purchases
COSTA MESA, Calif. and RICHMOND, Va., June 19 /PRNewswire/ -- Tickets.com,
a leading online ticketing solutions provider for thousands of top worldwide
entertainment and sports venues, today announced a partnership with Mondial
Assistance to make Event Ticket Insurance available for tickets purchased on
its website, http://www.tickets.com, as well as enabled client sites. This
will take effect beginning summer 2008.
The optional insurance protects patrons if their tickets go unused as a
result of a broad range of unforeseen circumstances. These may include
illness, traffic accidents, mechanical breakdown, flight delay, work or home
obligations, and jury duty among other covered reasons.
"For tickets to the best live events in the world, fans regularly commit
to a substantial purchase price," said Brian Roberts, vice president of sales,
Tickets.com. "It makes sense to offer them an option that protects their
investment should the tickets go unused for reasons beyond their control. We
hope this added service provides our customers with additional peace of mind
when making their ticket purchase."
If ticket holders purchase the insurance and can't attend an event for a
covered reason, they will be able to recoup the cost of the ticket, fees, and
shipping costs up to $10,000 per ticket. The insurance typically costs around
5% of the total purchase price of a ticket.
"Tickets.com is a leader in the industry and we are proud to partner with
them," said Beth Godlin, chief sales and marketing officer, Mondial
Assistance. "Survey results tell us that more than 60 percent of ticket
purchases are made more than three months in advance. Even the best laid
plans can go awry, and we're pleased to offer ticket buyers an option for
recouping their costs if they can't attend the event."
About Tickets.com
Tickets.com, a subsidiary of MLB Advanced Media, LP, the interactive media
and Internet company of Major League Baseball, is a premier event ticketing
solutions and services provider for thousands of top worldwide entertainment
and sports venues. Headquartered in Costa Mesa, CA, with other offices around
the United States and the world, the company facilitates the sale of tickets
by enabling venues with proprietary, cutting edge software, retail outlets,
automated kiosks, and the latest in digital ticketing functions including
Tickets@Home(R), Tickets@Phone(TM), and Access Control.
About Mondial Assistance
Mondial Assistance is a global leader in specialty insurance and emergency
assistance services. Four percent of the world's population or about 250
million people are served by Mondial Assistance businesses around the globe.
In the United States, Mondial Assistance is best known for its Access
America(R) brand of travel insurance and its Event Ticket Protector insurance.
Access America plans are sold in all 50 states by the finest travel agencies,
travel suppliers, and ticket brokers. As one of 29 business units, the U.S.
operation also serves major health insurers, credit card, and entertainment
companies with insurance products, international travel assistance, and
concierge services. For more information please visit:
http://www.mondialUSA.com.
Contacts: Mike Martinez, Tickets.com
714-327-5625, mmartinez@tickets.com
Mark Cipolletti, Mondial Assistance
804-673-1591, mark.cipolletti@mondialUSA.com
SOURCE Tickets.com
Mike Martinez of Tickets.com, +1-714-327-5625, mmartinez@tickets.com; or Mark
Cipolletti of Mondial Assistance, +1-804-673- 1591,
mark.cipolletti@mondialUSA.com
