HOUSTON--(Business Wire)--
NetIQ, an Attachmate business, today announced that Principality
Building Society, the tenth largest Building Society in the UK, has
selected NetIQ(R) Aegis(TM) as its new process automation platform to
model, automate, measure and improve IT operational run books and
processes within the organization.
Principality Building Society specifically selected Aegis to
automate time and labor-intensive tasks such as server re-boots, event
response, server maintenance and new file system updates. As an
existing NetIQ AppManager(R) customer, Principality Building Society
was able to quickly see the platform's benefits.
"The business case for deploying Aegis was straightforward; as
with all organizations our challenge is to make the most efficient use
of our resources," said Marc Jones, IT infrastructure support manager,
Principality. "We were aware that our Service Desk teams were spending
a considerable amount of time on mundane, repetitive tasks. For this
reason, a management tool that could help automate tasks such as the
creation of service desk incidents for critical system events
generated by AppManager provides us with integration that reduces the
complexity of our infrastructure. This not only helps us to improve IT
operations efficiencies, but enables us to reallocate skills, time and
resources toward more strategic areas where we can really add value."
Another key reason for selecting NetIQ Aegis was the need to
introduce more standardized procedures and systems to ensure that the
same processes, such as system and service restarts, are identically
executed each time to comply with best practices and minimize service
impact. To this end, NetIQ Aegis will also help Principality Building
Society automate processes across multiple departments and
disciplines.
"With Aegis, NetIQ aims to enable organizations to take a more
practical approach to process automation and in doing so, to better
control the cost of IT operations," commented David Mount, UK
technical director, NetIQ. "This is critical as customers look to
eliminate highly repetitive tasks and strive to efficiently allocate
their time to meet business requirements for growth. Aegis provides
our customers with the ability to accomplish these goals across
heterogeneous environments, thus delivering additional value around
their existing IT management tool investments."
About Principality Building Society
Founded in Cardiff in 1860, Principality Building Society now has
50 branches and over 420,000 members. Principality offers a full range
of mortgage services (residential and commercial), savings products
and financial advisory services. The Society is committed to helping
its members by providing quality service and competitive products and
through maintaining Principality's position as the largest mutual
provider of financial services in Wales.
About NetIQ
NetIQ, an Attachmate business, is a leading provider of
comprehensive systems and security management solutions that help
enterprises maximize IT service delivery and efficiency. With more
than 12,000 customers worldwide, NetIQ solutions yield measurable
business value and results that dynamic organizations demand. NetIQ's
best-of-breed solutions help IT organizations deliver critical
business services, mitigate operational risk, and document policy
compliance. The company's portfolio of award-winning management
solutions includes IT Process Automation, Systems Management, Security
Management, Configuration Control and Enterprise Administration.
Copyright (C) 2008 NetIQ Corporation. All Rights Reserved. NetIQ,
the NetIQ logo, AppManager and Aegis are trademarks or registered
trademarks of NetIQ Corporation in the USA and other countries. All
other trademarks, trade names, or company names referenced herein are
used for identification only and are the property of their respective
owners.
NetIQ Corporation
Liz Kuzma, 713-418-5158
lkuzma@vocecomm.com
Copyright Business Wire 2008
