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Survey Results Confirm IT Process Automation Is Critical

Wed Feb 20, 2008 8:00am EST
  WOLFSGRABEN, AUSTRIA, Feb 20 (MARKET WIRE) -- 
 Many organizations are adopting business process automation to increase the
efficiencies of their operations, but only have begun to automate IT itself.
Commissioned by UC4 and conducted by Unisphere Research, a leading provider
of IT research services, a recent study of 344 Oracle Applications User Group
(OAUG)members found that over 75 percent of organizations surveyed are having
difficulties managing and monitoring workload.

    Over two thirds of survey respondents reported delays in business processing
that
could be directly attributed to the inefficiencies and errors that are
introduced when manual intervention is required to drive processes that span
multiple applications. Automation is helping address some IT process management
issues, but adoption is slow. Three out of four operations still either rely
on manual scripting, or simply don't know what approaches they should take.

    "The need to automate IT processes is pressing. Not only are data center
infrastructures becoming more complex; the challenge of managing workload that
spans multiple business applications, such as Oracle EBS, PeopleSoft and SAP,
adds
to this complexity," said Joseph McKendrick, research analyst at Unisphere, "Our
survey shows that organizations recognize the overall value and benefit that can
be derived from end-to-end process management and visibility. Unfortunately,
budget
constraints combined with some companies' inability to adopt standardized IT
procedures is holding back more widespread deployment of IT automation
solutions."

    Most organizations turn to IT process automation to reduce the amount of
staff time consumed by routine or manual tasks. However, in many cases, there is
little room in corporate budgets for extensive business process management (BPM)
solutions that provide automated modeling, management, and monitoring
capabilities. One third of those surveyed are considering strategies based on
Oracle
Fusion, BPEL and Application Integration Architecture (AIA). However, at this
stage
most are undecided or unclear about the viability of these technologies as
workload automation platforms.

    "With business processes becoming increasingly constituted from a mixture of
packaged and custom applications, this survey shows that companies seeking to
become more agile, flexible and boost productivity must automate their IT
workload," said Franz Beranek, CEO of UC4 Software. "With UC4 Workload
Automation Suite we can help our customers realize these goals with a unified
solution that will bridge the gaps between their end users, the silo
applications and the underlying IT systems that support their business
activities today."

    The survey was completed in December 2007 and covered a broad representation
of
job titles ranging from CIOs, IT directors and managers through to business
analysts and software developers. By industry, the largest segment of
respondents was manufacturing companies, while utility, transportation,
communications, financial services organizations as well as government and
educational organizations were among industry sectors surveyed.

    Copies of the OAUG "Survey of IT Automation Strategies" are available from
the
UC4 web site (http://www.uc4.com/OUAG_survey).

    About UC4 Software

    UC4 Software is a leading provider of workload automation and IT process
optimization solutions that ensure core business processes and enterprise
information systems run faster, more accurately and without interruption. More
than
1,500 companies worldwide have successfully enhanced application processing
performance and improved IT efficiency using UC4 Workload Automation Suite.
Customers include American Suzuki Motor Corporation, Cadbury Schweppes, eBay,
Eastman
Kodak, General Electric, Mattel, McGraw Hill, Panasonic, Robert Bosch, Sun
Microsystems, Symantec, T-Systems and Verizon.

    About Oracle Applications Users Group (OAUG)

    The Oracle Applications Users Group (OAUG) is the world's largest
knowledgebase
for Oracle Applications users. Representing more than 2,000 member companies
worldwide and more than 25 percent of the Fortune 100, OAUG provides users of
Oracle Applications with education, networking, training and support via a wide
range
of activities including conferences, publications, special interest groups and
online
communities. The OAUG serves as an advocate to Oracle Corp. on behalf of all
Oracle Applications users.  For more information about OAUG, visit the web site
at
www.oaug.org.

    

Media Contact
Mark Nation
Vice President Public & Analyst Relations
Email: Email Contact
Phone: 1.425.644.2121 x1394

Copyright 2008, Market Wire, All rights reserved.

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