Trusteer Cloud-Based Service Protects Financial Institutions and their Customers from Targeted Phishing Attacks
Rapport Product Alerts Online Businesses when User Account Data is
Compromised; Reduces Fraud and Asset Theft
NEW YORK--(Business Wire)--
Trusteer, the customer protection company for online businesses,
today announced that its Rapport product has been enhanced with a
real-time cloud-based Phishing protection service that reduces fraud
and asset theft if account data is stolen. The new service alerts
online businesses when their customers access a malicious website so
the account can be suspended and assets protected.
Discount brokerage firm Muriel Siebert is a current user of the
Trusteer product. Muriel Siebert, the Founder, Chairwoman, CEO and
President of Muriel Siebert & Co., Inc. stated, "My firm is providing
our customers with enhanced internet security capabilities. We believe
that the new Trusteer anti-phishing service will create a valuable
additional layer of protection for us and our account holders."
Protecting customers from Internet fraud is emerging as a key
concern for financial institutions, as well as other online
businesses. On July 11, the UK House of Lords Science and Technology
Committee called on the government to make banks, not customers,
legally liable for internet fraud. In its report, The Committee claims
that, under the current system, banks often deny liability for
password and PIN fraud, claiming customer negligence or even
complicity in the fraud.
Phishing Gets Personal
The introduction of phishing filters that block access to
malicious websites has forced fraudsters to change their ways. Mass
phishing campaigns are now less likely to succeed since most browsers
implement black-list and heuristic-based anti-phishing filters, which
are updated when monitoring services detect large attacks. In
response, criminals now gather intelligence on their victims and
launch very targeted and convincing attacks on small user populations
that are not easily detected by monitoring services. Phishers also
test their websites against browser filters and security products to
make sure they elude heuristic-based security mechanisms.
Trusteer Alert Service Protects Account and Assets
To reduce fraud and asset theft associated with targeted phishing
attacks, Trusteer has enhanced its Rapport product with an alert
service that allows financial institutions to protect user accounts
when private information is stolen. When a user browses to an unknown
URL, the new Trusteer cloud-based service instantly runs a comparison
of the site against all Rapport protected websites. If the visited
website resembles any of the protected sites, the Trusteer
anti-phishing service performs a comprehensive assessment to determine
whether it is impersonating the legitimate site. When necessary, the
suspected website is inspected by a Trusteer fraud expert. If the
website is found to be criminal, the Trusteer service performs the
following actions:
1. Automatically alerts the authentic website owner that their
customer accessed a fraudulent website. This alert includes the
information the service provider needs to recover the user's account
details, suspend the account, and contact the customer so they can
reset the account.
2. Updates all Rapport desktop agents with this malicious website
to prevent further access to it.
3. Notifies browser vendors of this malicious website so they can
update their filters.
"Trusteer's mission is to continually enhance Rapport to make it
extremely difficult for attackers to compromise users' confidential
information and defraud service providers," said Mickey Boodaei, CEO
of Trusteer. "This new cloud-based service provides timely alerts that
allow financial institutions, and other online businesses, to protect
customer accounts against attacks that bypass anti-phishing filters as
well as operator error by the end-user."
Pricing and Availability
The updated version of Rapport is available immediately from
Trusteer. Pricing starts at $50,000.
About Trusteer
Trusteer enables online businesses to establish a secure
communication tunnel with their customers over the Internet that
stretches from user's keyboard into the company's website. Trusteer's
flagship product, Rapport, allows online banks, brokerages, and
retailers to protect their customers from identity theft and financial
fraud. Unlike conventional approaches to Web security, Rapport
protects users' confidential information even if their computer is
infected with malware including Trojans and keyloggers, or is
victimized by pharming, phishing attacks. Trusteer is a privately held
corporation led by former executives from Cyota/RSA Security, Imperva,
and NetScreen/Juniper. For more information visit www.trusteer.com.
Marc Gendron PR
Marc Gendron, 781-237-0341
marc@mgpr.net
Copyright Business Wire 2008
