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Pep Boys Streamlines Field Structure to Improve Customer Focus

Tue Oct 7, 2008 9:00am EDT
PHILADELPHIA--(Business Wire)--
The Pep Boys - Manny, Moe & Jack (NYSE:PBY), the nation's leading
automotive aftermarket service and retail chain, today announced it
has reorganized its field structure.

   Under the new structure, the number of divisions has decreased
from eight (four retail and four service) to six. One divisional vice
president is now responsible for all aspects of service, retail and
commercial operations in each of the six divisions.

   Similarly, where area directors were previously responsible for
either service or retail for between 14 and 19 stores, an area
director is now responsible for all lines of business for an average
of nine stores.

   "With this reorganization, our field leadership team now oversees
less expansive geographic areas, allowing them to build stronger
relationships with store management, frontline associates and
customers," says Pep Boys CEO Mike Odell. "We believe that providing
our divisional vice presidents and area directors with total store
responsibility better positions our stores to put our customers first
and drive sales across all lines of business."

   About Pep Boys

   Pep Boys has over 560 retail stores and approximately 6,000
service bays in 35 states and Puerto Rico. Along with its full-service
vehicle maintenance and repair capabilities, the Company also serves
the commercial auto parts delivery market and is one of the leading
sellers of replacement tires in the United States. Customers can find
the nearest location by calling 1-800-PEP-BOYS or by visiting
www.pepboys.com.

Pep Boys
Peter A. Robinson, 215-430-9553

Copyright Business Wire 2008



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