Effectively Empowers The Container Store Employees With Immediate Feedback and
Access to Their Performance
PLANO, Texas, Feb. 19 /PRNewswire/ -- Symon Communications, a global
provider of digital signage solutions announced today that The Container
Store, the nation's original and leading retailer of storage and organization
products, is realizing productivity improvements from its implementation of a
Symon real-time digital communications, business activity monitoring solution.
The Symon system has been in place for one year, and in conjunction with a new
back office labor management system has helped The Container Store's employees
to visually communicate workloads and completion rates in several areas
throughout the distribution center improving performance and reducing
overtime.
Each of the innovative products found in The Container Store's locations
coast to coast is received, processed and shipped from a 725,000 square foot
Distribution Center, located in the Dallas/Fort Worth Metroplex. The
Container Store's distribution center is unlike any other. The unique company
culture is just as evident in their DC as it is in their stores and home
office. So much so, that many of the distribution center employees have
enjoyed a long tenure with The Container Store.
"The Container Store is an exceptional customer utilizing Symon solutions
both within their distribution center and their call center. This highlights
the flexibility that Symon products bring to the enterprise," said Charles
Ansley, president and CEO of Symon. "Symon's capability to integrate to back
office systems and visually display business related information on what is
occurring within the distribution center in real-time is vital to the
profitability and success of any organization."
With a fulfillment center servicing the online store located within The
Container Store distribution center, the Symon DeskView product is helping
both packers and supervisors see the status of orders at their PC work
stations. The Container Store also implemented Symon NetLite II LED panels to
display workload, performance and celebrations out to all employees on the DC
floor.
"The most notable improvements came in the shipping and receiving area,"
said Amy Carovillano, Vice President of Logistics and Distribution, The
Container Store. "We use the Symon NetLite II wallboards to display the
number of trucks that either need to be emptied and product stocked, or trucks
that need to be filled for shipping merchandise out to our 42 stores
nationwide. Previous to implementing the Symon real-time communications
system we had to manually request shipping information. This was time
consuming and not very efficient for our employees who really had no immediate
idea of their performance or the status of order fulfillment. With the Symon
system, all of our employees are on the same page and really pull together
when the Symon wallboards indicate they may fall behind schedule for the day."
Symon and The Container Store continue to work together to improve
performance and productivity in the distribution center. The Container Store
is known for fostering an atmosphere of safety, hard work, and teamwork but
also where employees can have fun and is included on FORTUNE magazine's annual
list of "100 Best Companies To Work For" nine years in a row.
About Symon Communications, Inc.
Symon is a global digital communications solutions company for businesses
that operate manufacturing, distribution networks, retail digital signage,
employee communications and contact centers. Symon's solutions feature
reporting, messaging and alerting systems using an advanced hardware
infrastructure that enables consolidating and displaying real-time
information. Symon also provides a state-of-the art content creation,
scheduling, management and display software with award-winning text and
graphic capabilities. Headquartered in Plano, Texas, Symon maintains direct
sales and professional support offices as well as distributors worldwide. For
more information, visit http://www.symon.com or call 877-796-6634.
Symon, NetLite II, Symon Digital Appliance (SDA), Symon Design Studio,
Symon Enterprise Software (SES), TargetVision, Message-Link and Symon Vista
are trademarks of Symon Communications, Inc. All other trademarks mentioned
herein are the sole property of their respective owners.
About The Container Store
The Container Store currently has 42 locations across the country. In
2008, the retailer will open stores in Little Rock, Ark. (March 8), Plano, TX
(summer), Scottsdale, AZ (late summer), Edina, MN (early fall), and
Cincinnati, OH (late fall). The Container Store offers free closet design
services every day in its stores and online using elfa, the premiere shelving
and drawer system. Visit http://www.containerstore.com for more information
about store locations, the product collection and services offered. The
Container Store has been named to the top of FORTUNE magazine's annual list of
the "100 Best Companies to Work For" for the past nine years. Sales for
fiscal year 2008 are projected at $650 million. The Container Store is
privately held.
SOURCE Symon Communications, Inc.
Leesa Brestrup of Symon Communications, Inc., +1-972-578-8484,
lbrestrup@symon.com
