JACKSONVILLE, FL, May 19 (MARKET WIRE) --
Mobile search voice portal provider Jax Say Hello today announced the
successful completion of an eight month beta testing phase with the launch of
its new enhanced version. The enhanced service of the Jax Say Hello local
market
advertiser supported voice portal melds the most requested tasks being demanded
by today's mobile consumers. The service now includes the industry's broadest
array
of enhanced Voice and SMS services along with free directory assistance
leveraging its many advancements made in automated speech recognition, Voice
and SMS Smart Ad Server and rapid development Web-based Live Agent Call
Center integration technologies.
"Jax Say Hello has been able to harvest a double-digit percentage of the
local directory assistance market in less than a year," said founder and CEO,
James J. Geddes, Jr. "Our service has the potential to save Jacksonville
consumers more than $20 million annually, with all of the savings remaining
here in the local market, something that is of great interest to the local
merchant advertisers. And the addition of the new channels for Mobile
Coupons, Traffic Reports and Driving Directions further expands the local
audience of consumers our advertisers want to reach."
The new voice searchable channels on Jax Say Hello include:
-- Directory Assistance for Residential, Business & Gov't listings
-- Mobile Coupons
-- Traffic Reports
-- Cheapest Gas Price Search
-- Driving Directions
-- Weather
-- Movies
-- Lottery results
-- Sport Scores
-- Horoscopes
-- Airlines & Flight Schedules
Jax Say Hello is the first mobile search technology and media company
tomake the voice clipping of coupons as easy as it is to request a telephone
number.
"The umbilical cord that tied consumers to printed local coupons is now a thing
of the past. Our Voice and SMS mobile coupon solution takes the local merchant
coupon industry into the voice searchable directory services space," said
Geddes.
Leaping past the first generation free directory assistance companies Jax
Say
Hello created an appealing relationship between the local merchants and the
local consumers. Jax Say Hello provides this service free to consumers in
return
for listening to a brief, locally relevant radio style advertisement. In
addition, local merchants who traditionally advertise with print coupon
envelopes,
magazines, postcard decks and directory books can now very affordably reach
targeted "Ready-to-Buy" mobile consumers with the Mobile Coupon Channel
regardless of the consumers' cell phone type or wireless carrier.
"The wide variety of Voice and SMS services we are able to offer consumers
with the
added benefit of fail-over Live Agent operator assistance is only possible
with a local market focused business model," said Geddes. "On a daily
basis we're seeing greater than 90% repeat callers with most calling back every
day for a variety of reasons such as needing real time local traffic reports,
weather forecasts, sport scores, flight status or even to listen to new
movie reviews. The business model is no longer limited to consumers wanting
a business telephone number two or three times a month. Because of our rapid
development call center integration technology wedded to our Smart Ad Server
we're able to create even more consumer friendly channels such as our
forthcoming
Ask Anything and Price Comparison channels," said Geddes.
In order to make the advertising supported business model possible, Jax
SayHello leverages leading directory assistance speech technology from Nuance to
automate a high percentage of their calls. The Nuance hosted DA automation
solution both significantly reduces the cost per call, while providing a
pleasant experience for the caller.
Underlying the Jax Say Hello advancements is the incorporation of SIP
trunking technology from BandTel. SIP (Session Initiation Protocol) trunking
allows
Jax Say Hello to incorporate high quality, economical Internet telephony
services,
and further demonstrates Jax Say Hello's innovative approaches to serving the
local marketplace. BandTel's patent-pending N Plus architecture is rapidly
scalable
to meet demands as they occur, and is designed to eliminate single points of
failure in the telecommunications network.
Voxeo Prophecy SIP media server and SIP application server solutions
enableJax Say Hello to quickly develop and deploy automated speech recognition
and
intelligent call routing applications. Prophecy's support for VoiceXML and
CCXML
standards allow these applications to be built with proven web technologies.
The Voxeo Prophecy SIP platform is available as downloadable software or as a
hosted
SaaS (Software-as-a-Service) solution. Prophecy supports a wide variety of SIP
vendors including BandTel.
In addition to launching its enhanced version of Jax Say Hello, the
companyalso launched a new, more user-friendly and expanded interactive web
site. The
company also unveiled a new logo and tag line as well as a citywide advertising
and marketing campaign.
About Jax Say Hello
Jax Say Hello is a service of Say Hello Inc., an innovator in Voice and
SMSmobile search with its local market focused direct response advertising
platform and
network infrastructure. For more information, visit www.JaxSayHello.com.
About BandTel
BandTel is the global leader in pure SIP Trunking services. The company
ensures
that customers and partners alike receive the most reliable, end-to-end VoIP and
SIP trunking service available today. BandTel's N-Plus(TM) architecture is
designed to solve throughput and redundancy problems on high-capacity
SIP-based networks and eliminate single points of failure. BandTel is
headquartered
in Newport Beach, California. Further information on BandTel is available at
www.bandtel.com,sales@bandtel.com or 503-403-0010.
About Voxeo
Voxeo makes it easy to build and deploy innovative telecom applications
using SIP,
VoiceXML and CCXML. The company's common sense approach isn't rocket science:
Offer a great platform. Make it exceptionally easy for people to try, buy
and use. Provide amazing support. Voxeo maintains the world's largest IVR
and VoIP developer community and is the answer for companies who believe
powerful telephony solutions should be simple and affordable. Anyone can
immediately download the Prophecy Platform or sign up to use Voxeo's hosted
developer portal for free at www.voxeo.com/free.
About Nuance Communications, Inc.
Nuance is a leading provider of speech and imaging solutions for
businessesand consumers around the world. Its technologies, applications, and
services
make the user experience more compelling by transforming the way people
interact with information and how they create, share, and use documents.
Every day, millions of users and thousands of businesses experience Nuance's
proven
applications. For more information, please visit www.nuance.com.
Contact:
Maria Coppola
Broadbased Communications
904-398-7279
Email: Email Contact
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