Management ecosystem upgrade delivers significant breakthroughs in ease-of-use
and process automation, enabling tighter integration between SonicWALL and
ConnectWise management applications
SAN JOSE, Calif., Nov. 6 /PRNewswire-FirstCall/ -- SonicWALL, Inc. (Nasdaq:
SNWL), a leading secure network infrastructure company, today announced the
company is working closely with ConnectWise towards deeper integration between
the SonicWALL Global Management System (GMS) and ConnectWise Professional
Services Automation (PSA) Software.
ConnectWise PSA will leverage the Web Services Application Programming
Interface (API) which is part of the upcoming 6.0 release of SonicWALL GMS.
GMS 6.0 is tentatively scheduled for release later in the fourth quarter of
2009. The required update to the ConnectWise PSA product is tentatively
scheduled to be available sometime in the first half of 2010 at which time
customers will be able to benefit from the enhanced integration options.
Via the Web Services API, SonicWALL GMS will serve up additional periodically
scheduled SonicWALL-specific XML reports to ConnectWise PSA, which will
associate the reports to specific customers, bundle SonicWALL reports with
reports from other sources, thus - delivering key insight into network usage
behavior to the customer.
In addition, SonicWALL GMS will provide detailed company and device
information to the Customer Relationship Management portion of ConnectWise PSA
allowing the IT solution provider customer to easily tie SonicWALL devices to
company accounts. IT administrators will also be able to automate the
retrieval of service contract levels and expiration dates from GMS for use in
the warranty/ service renewal parts of ConnectWise PSA.
Thirdly, it will be possible for SonicWALL GMS alerts to trigger the automatic
creation of trouble ticket in the Service Board part of ConnectWise PSA. GMS
can generate many different types of alerts. For example, the administrator
can create alerts for devices going offline or VPN tunnels going down.
"SonicWALL understands that customers do not use the Global Management System
in a vacuum. In fact, many customers use a wide variety of software consoles
to manage, report on, and monitor their IT infrastructure for either
themselves or, in the case of Managed Service Providers, their customers.
Customers also typically use a number of enterprise applications. Managed
service providers and other IT solution providers use Professional Services
Automation tools, such as ConnectWise PSA, to improve efficiencies in the
operations of their business," said Jan Sijp, Director of policy and
management for SonicWALL. "It is important that SonicWALL GMS interoperates
with these other applications and this is why we developed the new Web
Services API. We are confident that the upcoming tighter integration between
SonicWALL GMS and ConnectWise PSA will benefit many of our IT solution
provider partners who deploy SonicWALL equipment and use both SonicWALL GMS
and ConnectWise PSA."
Expanded Multi-appliance Management and Reporting
The Web Services API is one of many new features available in the upcoming
SonicWALL GMS 6.0 release. With GMS 6.0, SonicWALL extends appliance
management beyond Network Security and Secure Remote Access to encompass Email
Security and Continuous Data Protection, thereby enabling enterprises and MSPs
to centrally manage an entire distributed SonicWALL security infrastructure.
Features added in GMS 6.0 may include but are not limited to:
-- With GMS 6.0, GMS administrators can define and push policies for
Continuous Data Protection (CDP) and Email Security appliances at the
device, device group, or global level. Expanding granular management
coverage to the CDP and Email Security product lines greatly enlarges
the applicability of GMS
-- Application Firewall reporting for greater visibility into the impact
and effectiveness of application firewall policies and thus increase
employee productivity and efficiency of network usage
-- Ability to run custom reports for secure remote access devices that
allow administrators to use the raw logs collected from Aventail and
SMB
SSL VPN devices under management
-- Support for SonicOS 5.5 extends GMS capabilities to a wider range of
UTM
appliance features, making the GMS administrator more productive
-- An enhanced Web services API to facilitate integration between GMS and
other management consoles and enterprise applications, greatly
increases
the productivity of the internal IT staff
For more information please visit: http://www.sonicwall.com.
About SonicWALL, Inc.
SonicWALL is committed to improving the performance and productivity of
businesses of all sizes by engineering the cost and complexity out of running
a secure network. Over one million SonicWALL appliances have been shipped
through its global network of ten thousand channel partners to keep tens of
millions of worldwide business computer users safe and in control of their
data. SonicWALL's award-winning solutions include network security, secure
remote access, content security, backup and recovery, and policy and
management technology. For more information, visit the company web site at
http://www.sonicwall.com/.
About ConnectWise
ConnectWise is the world's leading SaaS/Cloud provider of professional service
automation (PSA) applications designed exclusively for technology consultants,
integrators and developers. More than 30,000 IT solution providers rely on
ConnectWise to more efficiently integrate key business operations across their
enterprises, from business development and project management to client
services and billing. ConnectWise technology enables IT companies to drive
greater accountability, operational efficiency, profitability, and tighter
systems integration. Visit http://www.connectwise.com for more information or
call 813-463-4760.
Safe Harbor Regarding Forward-Looking Statements
Certain statements in this press release are "forward-looking statements"
within the meaning of the Private Securities Litigation Reform Act of 1995.
The forward-looking statements include but are not limited to statements
regarding the benefits associated with the integration of SonicWALL GMS and
the ConnectWise PSA offering, the release schedules for GMS 6.0 and the update
to ConnectWise PSA, our ability to provide expanded multi-appliance management
and reporting and the benefits associated with the SonicWALL GMS 6.0 offering.
These forward-looking statements are based on the opinions and estimates of
management at the time the statements are made and are subject to certain
risks and uncertainties that could cause actual results to differ materially
from those anticipated in the forward-looking statements. In addition, please
see the "Risk Factors" described in our Securities and Exchange Commission
filings, including our Annual Report on Form 10-K for the year ended December
31, 2008, for a more detailed description of the risks facing our business.
All forward-looking statements included in this release are based upon
information available to SonicWALL as of the date of the release, and we
assume no obligation to update any such forward-looking statement.
NOTE: SonicWALL is a registered trademark of SonicWALL, Inc. Other product and
company names mentioned herein may be trademarks and/or registered trademarks
of their respective companies.
SOURCE SonicWALL, Inc.
Colleen Nichols of SonicWALL, Inc., +1-408-962-6131, cnichols@sonicwall.com;
or Drew Smith of Bite Communications, +1-415-365-0401, drew.smith@bitepr.com,
for SonicWALL, Inc.
