Navy Federal Credit Union is Making Its Mark Within the Financial Services
Industry
VIENNA, Va., Jan. 17 /PRNewswire-USNewswire/ -- Navy Federal Credit Union is a
leader for innovative and quality services and products within the credit
union industry. For more than 75 years, Navy Federal has provided Sailors,
Marines, and their families with trusted savings and lending programs geared
to fit every purpose and budget. Within the past year the largest credit union
in the world has gotten attention from outside of the industry for offering
competitive products to members.
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According to a leading consumer survey magazine that covered 36,000 readers'
experiences for credit card customer satisfaction; Navy Federal ranked second
out of 21 card issuers, including companies such as Bank of America, Citibank,
HSBC, Capital One, and JP Morgan Chase - which jointly comprise 80 percent of
the credit card market.
With 3 million members and $33 billion in assets Navy Federal consistently
strives to meet the ever-changing needs of its members while providing world
class service. Evidence to this mission is how the credit union grew its
worldwide network of branches by 25% in 2007 alone. "With this expansion, we
are providing greater convenience and service to more of our members wherever
they might live and work," said Cutler Dawson, Navy Federal CEO/President.
Plans are underway to more than double the number of full service branches by
2012. The credit union also grew substantially internally by adding 2,700
employees in 2007 within its call centers and branch offices to maintain
excellent member service. "The talent, expertise, and professionalism of our
employees contribute directly to the success of our organization," said
Dawson.
Navy Federal is the largest credit union in the world with over $33 billion in
assets and 3 million members. Navy Federal has 148 branch offices and 365
proprietary ATMs located worldwide. The credit union serves all Department of
the Navy (DON) military and civilian personnel, contractors who provide
service to or work for DON on a regular basis, and their families. For
additional information about Navy Federal, visit: www.navyfederal.org.
SOURCE Navy Federal Credit Union
Keasha Lee, Public Relations Specialist of Navy Federal Credit Union,
+1-703-206-3828
