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From ATMs and Self-Checkouts to Gas Stations and Stamp Machines, Americans Are Putting $548 Billion Into Self-Service

Wed May 21, 2008 4:32pm EDT
  NEW YORK, NY, May 21 (MARKET WIRE) -- 
 Have you ever paid a utility bill at a kiosk or used the self-serve line at
the grocery store to save time?  When was the last time you used a vending
machine for a quick snack?  Well, in this cloudy economy, one thing is sure;
the self-service "buy-and-pay" economy -- including transactions at kiosks
(including self-checkout) and vending machines -- is expected to continue
ringing
up sales.  Sales were $548 million in 2007, up 19% over 2006 sales, and a 17%
compound annual growth rate will drive sales to approximately $1.2 trillion by
2012.

    A new report from Packaged Facts, "The Self-Service 'Buy-and-Pay' Market:
Kiosk,
Vending and Foodservice Trends in the U.S.," forecasts that self-checkout
kiosks will increase their share of transaction volume from 30% to 35%, while
vending's share will remain in the low single digits despite a significant
improvement in annual growth -- from 3% in 2007 to 8% by 2012 -- as the vending
industry moves closer and closer to the higher-tech kiosk model..

    A number of positive factors including technological advancements, payment
developments, retail trends and consumer attitudes are driving healthy growth
worldwide.  The convenience of paying by debit and credit cards at kiosks is
a primary factor in market expansion, as well as user-friendly payment system
interfaces.

    "The advantages retailers gain from self-checkouts mirror the advantages
ofother kiosks and self-service systems, with one of the most cost effective
being
the savings on labor," comments Tatjana Meerman, Publisher of Packaged
Facts.  "While upfront costs are high -- a retailer may pay up to $100,000
for a four-lane system with a cashier's station -- the expense can be quickly
earned back.  This setup uses one attendant for four machines as opposed to
four cashiers for four registers, a labor savings of 75%."

    Packaged Facts' all-new report, "The Self-Service 'Buy-and-Pay' Market:
Kiosk,
Vending and Foodservice Trends in the U.S.," examines the historical origins,
the
coming trends and the occasional missteps of self-service commerce initiatives.
It
looks at who the major players are, including NCR, VeriFone and Coinstar, and
discusses the advantages and drawbacks of self-service programs. In
addition, the report takes an in-depth look at trends in the payments
industry in terms of how they relate to self-service applications. For further
information visit: http://www.packagedfacts.com/Automated-Self-Service-1562604/

    Packaged Facts publishes market intelligence on a wide range of consumer
industries, including consumer goods and retailing, foods and beverages,
demographics, pet, and financial products.  Packaged Facts also offers a
full range of custom research services.  For more information visit
www.packagedfacts.com, or contact Jenn Tekin at 240-747-3015 or
jtekin@marketresearch.com.

    

Contact:
Jenn Tekin
MarketResearch.com
240-747-3015
jtekin@marketresearch.com

Copyright 2008, Market Wire, All rights reserved.

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