NEXTEP SYSTEMS Extends Foodservice Kiosk Pilot in Four Harrah's Entertainment
Casinos
TROY, Mich., Nov. 12 /PRNewswire/ -- NEXTEP SYSTEMS (www.nextepsystems.com)
announced today that Harrah's Entertainment, Inc., has extended NEXTEP's
flagship Casino Express(TM) foodservice kiosk pilot into four additional
casino locations. NEXTEP is a leading developer of intuitive self-service
solutions including touch screen kiosks, digital menu boards and online
ordering.
Due to the promising results of NEXTEP's pilot Casino Express touch screen
ordering solution installed at The Deli at Harrah's Resort Atlantic City in
the summer of 2008, an additional four touch screen kiosk systems have been
deployed in Horseshoe Tunica, Miss.; Harrah's St. Louis; Horseshoe Hammond,
Ind.; and Showboat Atlantic City, N.J. The kiosks, which were installed during
September and October of 2009, are tailored for Harrah's customer service
experience, branded for each restaurant and covered by NEXTEP's 24/7/365
Diamond Support technical service.
"Based on the promising initial results from our pilot in Atlantic City, we
have rolled out to four additional resorts and are excited to continue to work
with NEXTEP on this solution," said Jay Snowden, senior vice president and
general manager of Harrah's Resort and Showboat Atlantic City.
"Harrah's is a model example of a visionary company committed to success
through the use of technology and integration of industry best practices,"
said Tommy Woycik, president and co-founder of NEXTEP SYSTEMS. "It's not just
about the technology itself, but the way in which it is implemented that
matters. Harrah's took 100 percent of our best-practice recommendations, and
because of this commitment, its return on investment is showing immediate
signs of payoff and will be even more dramatic in the long run."
"The true leaders in the casino industry are distinguishing themselves from
their competitors as they extend the use of the self-serve format to their
foodservice venues through systems that incorporate reliable and failsafe
technology, intuitive user interfaces and creative and appealing screen design
content," Woycik said.
NEXTEP has also partnered with foodservice providers in the airport, deli,
restaurant, government facility, and stadium and arena operations. NEXTEP's
growing client roster includes, among others: OTG Management/JFK Airport's
JetBlue Airways Terminal 5; Delaware North Companies; Baesler's fresh food
market; Lettuce Entertain You's Wow Bao Asian cuisine restaurants; TacoTime;
METRO Silver Diner; the U.S. Patent Office; the U.S. Military Academy at West
Point; and Boston's TD Garden sports and entertainment arena.
Since its founding in 2004, NEXTEP has grown more than 100 percent annually
and has implemented more than 1,000 self-order kiosks throughout the U.S. and
Canada. As companies continue to search for ways to boost revenue and maximize
the foodservice experience, NEXTEP is poised to lead the way by providing the
customized solutions to fit and exceed their needs.
About NEXTEP SYSTEMS (www.nextepsystems.com)
NEXTEP SYSTEMS develops a comprehensive and intuitive self-service product
suite for the foodservice industry. A leader in customizing automated ordering
solutions and robust digital signage, NEXTEP serves airports, deli operations,
casinos, restaurants, stadiums and arenas. NEXTEP's solutions are tailored for
individual vertical markets and include complete customer-facing technology
designed to improve customer service, reduce expenses and deliver continuous
growth and revenue-boosting opportunities for its clients. For more
information and product demos, contact NEXTEP at info@nextepsystems.com,
866-654-8730 or visit www.nextepsystems.com.
SOURCE NEXTEP SYSTEMS
Jenn Korail, Airfoil Public Relations, +1-248-304-1429, korail@airfoilpr.com
