N-able Technologies(R) Sets New Performance Standards for Managed Services
Industry
Industry innovator to preview new technology to more than 400 partners at
the company's worldwide Partner Summit October 22 - 24 in Dallas, Texas
OTTAWA, Oct. 6 /PRNewswire/ - Raising performance standards across the IT
services industry, N-able Technologies(R), the preferred supplier of remote
monitoring and management software and specialized business support services
for managed service providers (MSPs), today announced its new N-central(R)
6.7 software featuring breakthrough remote control functionality for virtually
any IP-enabled device. Simultaneously, the company also announced the next
generation of its customizable N-compass(TM) advanced business reporting
software.
Available next month, N-able's new N-central software marks a major technology
milestone for remote control, desktop and network management functionality.
New features include several technology innovations that center on enhanced IT
automation, overall performance and usability, advanced integration with
Intel(R) vPro(TM), and instant remote manageability in heterogeneous
environments and within networking infrastructure hardware such as routers,
switches and printers. In addition, N-central 6.7 offers partners a new
customer setup and rollout process that radically reduces the time it takes to
on-board new clients from hours to mere minutes.
N-able's new N-compass 3.0 features a number of new advancements including
flexible drag and drop report building, time-based SLA reporting, as well as
asset reports that detail the performance and lifecycle expectations of all
technologies tied to the network and allows for more strategic planning on
hardware and software upgrades. The new functionality and custom branded
reports are designed to help channel partners easily demonstrate ROI and the
true business value of their services to clients and prospects.
Several N-able partners who have previewed N-central 6.7 and N-compass 3.0 say
the new offerings deliver the performance, power and usability enhancements
that MSPs and other service providers need to maximize operational
productivity and more effectively service small and medium-sized businesses.
N-able partner and successful MSP Dave Brewer, president & CEO of BC Networks,
says the latest versions of N-central and N-compass are "very impressive and
feature the IT automation and business reporting enhancements we need to take
our customer service to that next level of excellence."
Stephanie Heflin, director of services for RIATA Technologies, one of the IT
industry's most successful MSPs, agrees with Brewer's assessment and credits
N-able for helping the company break into the managed services market five
years ago. "With N-able's technology and business support services, we have
been able to grow our business and service our customers faster and with more
efficiency," says Heflin. "The new remote control features and performance
enhancements found in N-central 6.7 will make it that much easier for our
technicians to service customers more proactively and with greater speed and
precision. N-central 6.7 will also work to decrease deployment time and make
on-boarding new clients easier and faster, which is of critical importance to
our technicians and will help us increase utilization rates and customer
service."
"The breakthrough remote control technology found within our new N-central and
the robust reporting features offered within our N-compass software will set a
new standard of performance in the managed services marketplace and give our
partners an unrivaled services edge that will make them that much more
successful and valued by clients," says Gavin Garbutt, president and CEO,
N-able Technologies. "When you combine these technology innovations with our
ongoing investments in N-able University(TM), partner development and N-able's
online Partner Portal which is now being used by more than 7,000 IT service
professionals worldwide, the competitive differentiators between us and other
vendors become very clear."
Product Availability
N-able will preview N-central 6.7 and N-compass 3.0 to partners and prospects
at the company's upcoming N-able Partner Summit, being held October 22 - 24 in
Dallas, TX. Both offerings are set for general availability worldwide in
November.
N-able partners can register for the Partner Summit through N-able's online
Partner Portal. Others interested in attending can contact the company at
summit@n-able.com. For more information about N-able, visit www.n-able.com or
call 1-877-655-4689.
About N-able Technologies
N-able Technologies is the preferred global supplier of remote monitoring and
management technology and specialized business support services for managed
service providers. N-able's proven platforms offer the right combination of
technology, people and processes, which help IT service providers to deliver
highly profitable managed services to small and medium-sized businesses.
N-able maintains operations in North America, the U.K., Asia-Pacific and
Australia. www.n-able.com
SOURCE N-ABLE TECHNOLOGIES
Bryan O'Connor, Vice-President, Marketing, N-able Technologies, 1-877-655-4689
x 363, boconnor@n-able.com
