(Updates to say problem has been corrected)
AMSTERDAM, April 3 Dutch bank ING was
inundated with complaints from retail and business customers in
the Netherlands on Wednesday because their online accounts
showed incorrect balances.
ING said the payment processing problem, which a spokeswoman
said had been corrected late on Wednesday evening, had meant
that balances online appeared incorrect even though the actual
balances in the accounts were not affected. It said the problem
was not caused by computer hacking.
Angry customers complained by phone, on social media and in
person at bank branches. ING said that it did not know how many
customers had been affected.
Separately, rival Dutch lender Rabobank said it also had
problems with its online banking on Wednesday. Rabobank's
problems, which were unrelated to those at ING, prevented
customers from requesting loans online.
(Reporting by Sara Webb and Thomas Escritt; Editing by David
Goodman and David Gregorio)