Nov 3 Canadian athletic clothing company
Lululemon Athletica Inc, which suffered an embarrassing
recall of overly sheer yoga pants last spring, is fielding what
it calls a small number of complaints over the quality of some
of its pants.
The new batch of complaints has focused on a couple of
styles of pants - Groove and Wunder Under, according to news
A Lululemon spokeswoman said in an email that the problem is
not widespread, and that only a very small number of customers
has complained. Her email mentioned only Groove Pants, not
"We've heard from a very small number of guests that they
have experienced some piling on their Groove Pants," spokeswoman
Alecia Pulman said in the email on Friday. Her email was in
response to queries from Reuters and other news organizations.
"The information we have tells us that piling is not a
widespread concern and this guest feedback is not indicative of
a larger issue," she said.
Pulman advised customers experiencing what they think to be
quality problems to visit their local store or contact the
company's customer call center "so we can make it right."
Lululemon carved out a niche for high-end yoga wear and
built up a passionate clientele that helped the company
regularly achieve quarterly sales growth of more than 20
It suffered its biggest stumble in March, when it was forced
to pull overly sheer black yoga pants off store shelves, a
recall that is likely to dent 2013 sales by $57 million to $67
Lululemon shares closed at $67.85 on the Nasdaq on Friday,
down 1.8 percent on the day.