* Chanel, Hermes, Gucci investing in new airport boutiques
* Travel retail sales set to double by 2020 - study
* Fuelled by surge in Chinese tourism
By Pascale Denis and Astrid Wendlandt
PARIS, Dec 18 Luxury brands are stepping up the
battle for travelling shoppers with more outlets at airports and
on cruise ships, tapping into one of the fastest growing
sections of the market that looks set to keep booming thanks to
soaring numbers of Asian tourists.
Revenues from travel retail, which also includes sales on
airplanes, rose 9.4 percent in 2012 to 55.8 billion euros ($76.6
billion), according to a market study by Generation Research.
It should reach 60 billion euros this year and nearly double
in size by 2020, the study forecast.
"This channel is becoming very important," Bruno Pavlovsky,
chairman of Chanel's fashion business, said. "Customers are
spending time in airports where the environment has become
The French luxury brand, the world's second-biggest behind
Louis Vuitton by sales, has boutiques in four Asian airports and
one at London's Heathrow, and next year will open a boutique in
Paris Roissy Charles de Gaulle airport and another in Dubai.
Kering's Gucci, which like mega-brand rival Louis
Vuitton has suffered a slowdown in the past two years partly due
to emerging market shoppers' growing preference for logo-free
products, has opened boutiques in the same locations recently.
Tourism spending is up 12 percent worldwide since January
while spending by Chinese tourists in Europe is up closer to 20
percent, according to data from tax-refund company Global Blue.
Chinese tourists, who barely featured in luxury brands'
customer statistics a little over a decade ago, now make up 29
percent of global luxury spending, consultancy Bain & Co said in
a report published this week.
That trend is set to continue, with Boston Consulting Group
(BCG) forecasting nearly half of all air traffic in the medium
term will come from the Asia Pacific versus 37 percent now.
Though most luxury brands raised prices, particularly in the
euro zone and in Japan, to make up for currency moves, Bain
estimates that over two thirds of luxury spending by mainland
Chinese was made overseas in 2013, due partly to local duties.
According to Renaissance Capital, Europe remains the
cheapest market for handbags with price 9 percent below those in
Hong Kong and 28 percent below mainland China, while the yen's
weakness has played in favour of luxury shoppers in Japan.
BCG expects the Chinese travel market will grow at a
compound annual rate of about 11 percent from 2012 to 2030.
Chinese urban travellers took about 500 million domestic and
outbound trips in 2012, spending about $260 billion, and it
expects those numbers to increase to 1.7 billion trips and $1.8
trillion in spending by 2030.
Hermes, which has 50 boutiques in airports around
the world, is turning these into proper free-standing shops to
better tap the booming market.
"This channel affects customers that are more interested in
luxury than the average," said Patrick Albaladejo, deputy
managing director of Hermes, adding that travel retail
represented a "significant" portion of the brand's total sales.
L'Oreal, the world's biggest cosmetics group and
maker of Lancome creams and Yves Saint Laurent lipstick, created
a division last month dedicated to travel retail, which it
described as a "sixth continent."
Sales from travel retail generate 15 percent of total
revenues at L'Oreal's luxury division and 12 percent for rival
Guerlain, the perfume and cosmetics brand owned by LVMH.
Perfume and cosmetics represent the biggest product category
for travel retail with 28 percent of the market, according to
Generation Research, ahead of wines and spirits with an 18
percent market share, fashion and accessories with 13.5 percent
and watches and jewellery with 12.2 percent.
LVMH, which owns Louis Vuitton, is planning to
launch in 2016 a new retail concept called Galleria, specially
designed for travel luxury shoppers, first in Venice and then
perhaps in Paris, in the former Samaritaine retail building
which is due to be converted into a five-star hotel.
Sales from LVMH's travel retail network, which includes
duty-free shop chain DFS and Sephora cosmetics shops, another
popular tourist destination, saw like-for-like growth of 19
percent in the nine months to Sept. 30. The boost included
contributions from LVMH's new DFS concessions in Hong Kong.
By comparison, sales from LVMH's fashion and leather goods,
the bulk of which come from Louis Vuitton, rose by only 4
percent during the period.
(Editing by Mark Potter)