Nov 6 Neiman Marcus Group introduced
international shipping and payment options to its e-commerce
site on Tuesday, allowing the luxury retailer to reach online
shoppers in more than 100 countries.
Neiman Marcus, which operates a namesake chain and Bergdorf
Goodman, only has stores in the United States. Previously,
Canada was the only international market to which the
NeimanMarcus.com site would ship online orders.
The company hired FiftyOne Global Ecommerce to provide the
technology to allow the international shipping features,
including detecting an online shopper's country of residence to
convert U.S. dollar prices into the local currency and figuring
out sales taxes and customs duties.
FiftyOne, whose other clients include Neiman rivals Macy's
Inc, Saks Inc and Nordstrom Inc, also
handles customs paperwork.
At the Reuters Retail and Consumer Summit in September,
Neiman Marcus Chief Executive Officer Karen Katz said the
retailer would use e-commerce to push into new international
markets rather than focus on building stores, and offer overseas
shipping on its main site in time for the holiday season.
Earlier this year, Neiman took a 37 percent stake in Glamour
Sales Holding Ltd, a privately held e-commerce company based in
Hong Kong, with the goal of introducing an online sales website
in China in 2013.
Online purchases account for roughly 20 percent of Neiman's