Network Outages at Airlines, Cloud Providers, Stock Exchanges Beg Question: What Companies Need to Know After a Network Outage

INOC provides insight about what to do after your network goes down
CHICAGO--(Business Wire)--
INOC, a 24x7 NOC and global provider of outsourced NOC monitoring and reporting
services, recently released a podcast regarding how a company should react after
experiencing an infrastructure or network outage. In light of United Airline`s
computer outage at O`Hare Airport on July 2nd affecting travel for more than
1,000 passengers during one of the busiest holiday travel weekends, IT support
managers may be asking themselves how they can avoid service affecting outages
and want to know how they can confidently implement corrective action resulting
in long-term IT service improvements.

In this podcast, Prasad Ravi, CEO of INOC, discusses this post-mortem process
and provides insight into the failure along with steps a company should take to
prevent future occurrences. Ravi explains that not only people, but also the
proper process are necessary in order to deal with problems when they occur. A
few of the talking points Ravi touches on in the podcast include:

- Why it is important to establish the reason a device fails

- How focusing on process can prevent future outages

- Whether IT managers should consider adopting redundant architectures to avoid
outages

- How a NOC can benefit the IT infrastructure

This podcast is available to listen to at
http://www.inoc.com/news/2009/07/what_companies_need_to_know_af.php

About INOC

INOC`s 24x7 global NOCs provide technology infrastructure monitoring and
reporting services for enterprises and carriers including leading web, mobile
and wireless providers. INOC`s NOC staff proactively process technology support
issues 24x7 and deliver timely information to improve the uptime, availability
and performance of applications and networks. To learn more, visit www.inoc.com.

For more information call 847-714-9909 or visit on the Web at www.inoc.com.

Topaz Partners
Wendie Larkin, 781-404-2411
Email: wlarkin@topazpartners.com
or
INOC
Kathy Menis, 847-714-9909 ext. 105
Email: kmenis@inoc.com

Copyright Business Wire 2009