Spectrum Health Collaborates With Cerner and Microsoft to Implement Technologies...
Spectrum Health Collaborates With Cerner and Microsoft to Implement Technologies That Empower Patients
Innovative System Allows Patients to Access Personal Health
Information, Entertainment at the Bedside
GRAND RAPIDS, Mich. & KANSAS CITY, Mo.--(Business Wire)--Spectrum Health announced today its strategic relationship with
Cerner and Microsoft Corp. in developing the Cerner Care Console(TM)
solution, a consumer-centric technology that empowers patients to take
an active role in their care. The new technology will be displayed
today in the Microsoft booth at the Consumer Electronics Show in Las
Vegas, Jan. 7-10.
By integrating Spectrum Health's knowledge about the patient
experience with the Cerner Millennium(R) healthcare information
technology (HIT) computing platform, and Microsoft Windows Media
Center, the Care Console system keeps patients informed about their
condition, medical care and provider team during their hospital stay.
In addition, Cerner also has incorporated separately the use of Xbox
360 retail consoles into this system to offer patients gaming and
entertainment experiences. Spectrum Health is piloting implementation
of the Care Console system in one of its units at its 750-bed
Butterworth Hospital in Grand Rapids.
"Our goal is to engage patients in a full partnership with us so
we can provide the highest quality care and best experience possible,"
said Matt VanVranken, executive vice president, Spectrum Health
System/president, Spectrum Health Grand Rapids. "Informed and involved
patients are essential to providing exceptional experiences in our
hospitals."
With input from patients, nurses and physicians, Cerner worked
with Spectrum Health to develop a consumer-oriented system that allows
patients to actively participate in their care. Cerner and Spectrum
Health found that patients could benefit from communication tools
easily accessible at the bedside that range from access to their daily
care plan to reviewing radiology images to diversional activities such
as e-mail, movies and video games.
"Our strategic relationship with Spectrum Health and Microsoft
utilizes the power of healthcare information technology to deliver a
better patient experience," said Trace Devanny, Cerner president. "By
pulling information from the Cerner Millennium computing platform to
educate patients about their care, we're able to improve satisfaction,
and create an informed dialogue between patients and providers."
"We are thrilled to work with Cerner and Spectrum Health to
provide this innovative healthcare solution to patients," said Chris
Sullivan, U.S. health provider industry solutions director, Health and
Life Sciences Group, Microsoft. "With the integration of Vista
Ultimate, which includes Windows Media Center, to this solution, the
patient's experience is enhanced by making it easy and convenient to
actively participate in care, communicate with healthcare providers
through e-mail, and stay entertained by watching movies, listening to
music or playing video games."
The Care Console system provides a wealth of information to
patients at the bedside, helping them to be more involved in the care
experience. By utilizing the Care Console system's various educational
features, caregivers and patients can engage in dialogue about the
patient's condition, needs and experiences during the hospital stay.
The entertainment component of the system, powered by Microsoft
Windows Media Center and Xbox 360, provides a positive diversion for
patients, allowing them to listen to music, play video games and watch
movies or watch live TV.
"The Cerner Care Console system takes the patient and family
healthcare experience to a new level - truly creating patient-centered
care," said Kris White, vice president, patient affairs Spectrum
Health. "This healthcare solution will allow patients to not only have
access to their health information but also to discuss it with their
physician at the bedside and participate in their care in a meaningful
way."
"We support Cerner's efforts to provide hospitalized patients some
of the best games and entertainment offerings available from
Microsoft," said Gunn Robison, Microsoft's director of U.S. marketing
for entertainment and devices. "We hope the Cerner Care Console will
not only offer patients' better care, but also a more enjoyable
hospital stay."
Features of the Care Console system include:
-- My Health Notes - Facilitates patient/provider communication
by allowing patients to write electronic notes to their
physicians with questions about their care.
-- My Education - Provides patients with access to health
education prescribed by their care team. Access to reliable
health information encourages patients to become informed
about their condition and medical decisions.
-- My Care Team - Provides patients a pictorial introduction to
the individuals responsible for their care and explains their
roles.
-- My Schedule - Presents patients with an itinerary of their
specific events for the day as well as a patient-specific task
list.
-- My Hospital - Presents patients with information about their
hospital, including lists of services and maps.
-- My Opinion - Invites patients to provide real-time feedback
regarding their hospital stay. This enables point-of-service
adjustments to care to address patient concerns and supports
rapid cycle improvement.
-- My Entertainment - Enables patients to watch live TV, select
movies, listen to music, and play Xbox games or play online
games.
About Spectrum Health
Spectrum Health is a not-for-profit health system in West Michigan
that offers a full continuum of care through its seven hospitals, more
than 140 service sites and 560,000-member health plan, Priority
Health. Spectrum Health's 14,000 employees, 1,500 medical staff
members and 2,000 volunteers are committed to delivering the highest
quality care to those in medical need. The organization provided
nearly $100 million in community benefit during its 2007 fiscal year.
Spectrum Health has earned more than 50 national awards during the
past 10 years. For more information, visit www.spectrum-health.org.
About Cerner
Cerner Corp. is taking the paper out of healthcare, eliminating
error, variance and waste in the care process. With more than 6,000
clients worldwide, Cerner is the leading supplier of healthcare
information technology. The following are trademarks of Cerner:
Cerner, Cerner's logo, Cerner Care Console, Cerner Millennium.
NASDAQ:CERN. www.cerner.com.
Cerner
Sarah Bond, 816-885-8020 (media)
sarah.bond@cerner.com
Allan Kells, 816-201-2445 (investors)
akells@cerner.com
or
Spectrum Health
Paula MacKenzie, 616-443-7557 (media)
paula.mackenzie@spectrum-health.org
Carrie Manders, 616-391-1368 (media)
carrie.manders@spectrum-health.org
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