Volusion Adds Customer Experience Expert to Executive Team

Tue Apr 7, 2009 8:30am EDT
 
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Leading Ecommerce Platform Provider Names Online Industry Veteran David
Mitzenmacher as Chief Customer Officer


SIMI VALLEY, Calif. & AUSTIN, Texas--(Business Wire)--
Volusion, a leading provider of all-in-one ecommerce solutions, announced today
that David Mitzenmacher has joined the company`s executive team as Chief
Customer Officer. This newly created position reflects Volusion`s ongoing
commitment to helping their customers succeed online. Mitzenmacher comes to
Volusion with a wealth of experience driving customer focused innovation at high
growth companies. 

"Volusion is incredibly unique within the ecommerce market," said Mitzenmacher.
"By coupling powerful, easy to use software with award winning customer support,
Volusion has made it easy to succeed at selling online. This is an exciting time
to join the company, and I look forward to helping Volusion continue to foster a
customer-centric culture." 

Volusion offers the industry's most comprehensive and user-friendly ecommerce
software for online merchants, providing a platform that is scalable, secure and
reliable with 24/7/365 support. Since 1999, Volusion has helped more than 15,000
merchants--from home businesses to Fortune 100 enterprises--to succeed online
with its award winning ecommerce solutions. 

"David has spent his entire career building exceptional customer experiences,"
said Kevin Sproles, CEO of Volusion. "This talent and experience is critical for
Volusion with our large and growing customer base. We are and will always be
focused on powering our customers` online success, and David will reinforce and
build on this commitment." 

Mitzenmacher joins Volusion from Rackspace, where he was responsible for
evolving the customer experience and service delivery of the company. He led key
customer loyalty initiatives, including the development of a world-class
experience management program based on the Net Promoter system. He previously
held other leadership roles within Rackspace in both strategic and operational
capacities. Prior to Rackspace, Mitzenmacher held a variety of customer
experience and technology leadership roles at GL Services, FedEx/Kinko's and
PureNET. 

About Volusion

Austin, TX-based Volusion is a leader in ecommerce solutions for online
businesses. Over the last ten years, more than 15,000 companies have used
Volusion to profit online, including market leaders such as Motorola, Disney,
PEZ, Chicago Tribune, Michigan State University and Crutchfield. Over the last
three years, Volusion has grown by 1900 percent, making it one of the fastest
growing companies in the nation. For more information about Volusion, please
visit www.volusion.com. 





Volusion
Olga Kazakova, 1-800-646-3517
Olga_Kazakova@volusion.com

Copyright Business Wire 2009

 

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