Volusion Adds Customer Experience Expert to Executive Team
Leading Ecommerce Platform Provider Names Online Industry Veteran David Mitzenmacher as Chief Customer Officer SIMI VALLEY, Calif. & AUSTIN, Texas--(Business Wire)-- Volusion, a leading provider of all-in-one ecommerce solutions, announced today that David Mitzenmacher has joined the company`s executive team as Chief Customer Officer. This newly created position reflects Volusion`s ongoing commitment to helping their customers succeed online. Mitzenmacher comes to Volusion with a wealth of experience driving customer focused innovation at high growth companies. "Volusion is incredibly unique within the ecommerce market," said Mitzenmacher. "By coupling powerful, easy to use software with award winning customer support, Volusion has made it easy to succeed at selling online. This is an exciting time to join the company, and I look forward to helping Volusion continue to foster a customer-centric culture." Volusion offers the industry's most comprehensive and user-friendly ecommerce software for online merchants, providing a platform that is scalable, secure and reliable with 24/7/365 support. Since 1999, Volusion has helped more than 15,000 merchants--from home businesses to Fortune 100 enterprises--to succeed online with its award winning ecommerce solutions. "David has spent his entire career building exceptional customer experiences," said Kevin Sproles, CEO of Volusion. "This talent and experience is critical for Volusion with our large and growing customer base. We are and will always be focused on powering our customers` online success, and David will reinforce and build on this commitment." Mitzenmacher joins Volusion from Rackspace, where he was responsible for evolving the customer experience and service delivery of the company. He led key customer loyalty initiatives, including the development of a world-class experience management program based on the Net Promoter system. He previously held other leadership roles within Rackspace in both strategic and operational capacities. Prior to Rackspace, Mitzenmacher held a variety of customer experience and technology leadership roles at GL Services, FedEx/Kinko's and PureNET. About Volusion Austin, TX-based Volusion is a leader in ecommerce solutions for online businesses. Over the last ten years, more than 15,000 companies have used Volusion to profit online, including market leaders such as Motorola, Disney, PEZ, Chicago Tribune, Michigan State University and Crutchfield. Over the last three years, Volusion has grown by 1900 percent, making it one of the fastest growing companies in the nation. For more information about Volusion, please visit www.volusion.com. Volusion Olga Kazakova, 1-800-646-3517 Olga_Kazakova@volusion.com Copyright Business Wire 2009
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