Sigma Systems Signs Global Reseller Agreement with Leading Telecom Supplier

Service Management Portfolio to Bring Advanced OSS Solutions to Telecom
Operators for Triple-play Services

MIAMI, Nov. 2 /PRNewswire/ -- EVOLVE 2009 -- Sigma Systems, an industry leader
in Advanced IP Service Fulfillment solutions, today announced a global
reseller agreement with leading telecom supplier Ericsson (Nasdaq: ERIC) that
will provide next-generation order management and fulfillment solutions to
telecom operators worldwide. The agreement enables Ericsson to resell Sigma
Systems' Service Management Platform, a carrier-grade platform that allows
rapid service creation, advanced order management and automated provisioning,
and Sigma's service management solutions for triple-play -- including
high-speed data, and IMS-based IPTV and VoIP -- to its hundreds of telco
customers.

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The combination of Ericsson's extensive expertise in delivering world-class
technology, solutions and services to telecom operators and Sigma Systems'
powerful Service Management Portfolio -- will bring the following benefits to
the Next-Generation Operator (NGO):

-- Increased profitability and accelerated time-to-revenue by deploying
residential triple-play services faster and delivering innovative
service bundles
-- Ability to deliver any service over an IMS infrastructure and any
combination of networks access technologies, such as fiber to the home
(FTTH) and DSL
-- Improved productivity through automated provisioning and activation of
voice, video, and data services
-- Enhanced customer satisfaction resulting from reliable service
fulfillment, reduced order fall out, and self-service portals

-- Reduced operations costs realized by consolidating existing order
management and provisioning systems, and eliminating manual tasks

"Telecom operators are increasingly deploying IP-based services such as IPTV,
leading to the need for cost-effective creation of service bundles for
triple-play," said Martina Kurth, research director, Carrier Operations and
Strategies, for Gartner. "Operators need order management and fulfillment
solutions that enable next-generation service transformation, speed time to
revenue, and allow new multimedia services to be added to existing offerings."

"Telecom operators today are under pressure to deliver new competitive
services, and simultaneously increase the operational efficiency of their
business," said Tim Spencer, president and COO of Sigma Systems. "By combining
the expertise and solutions of Ericsson and Sigma Systems, we are providing
telecom operators the reliable resources they need to quickly create and roll
out IPTV and other new services, reduce operations costs, and expand revenue
streams."

Sigma Systems' Service Management Portfolio
Sigma Systems' Service Management Portfolio of fulfillment solutions are
designed to deliver advanced VoIP, Internet, IPTV, unified messaging, and
multi-media services across network domains and to an unlimited range of
IP-enabled end-user devices. Core to Sigma Systems' portfolio of complete,
end-to-end service fulfillment solutions, is the Service Management Platform
(SMP). Standards-based and carrier-grade, SMP delivers faster time to market
for new services; more efficiency and accuracy in business processes; and
superior integration and data integrity across the enterprise.

Sigma Systems' SMP includes a broad range of solutions for operators,
including broadband, voice, video (TV, pay per view, video on demand, online
video, customized applications, and advanced advertising), and commercial
services.. Sigma provides reusable solutions for triple-play and quad-play in
the telecom environment, independent of access technology.

"The agreement with Ericsson enables us to further advance our commitment to
bring next-generation order management and fulfillment to telecom operators,
and allows us to extend our proven, multi-service fulfillment solutions to a
broader set of global next-generation operators," said Gary Gibbs, vice
president of Channel Development at Sigma Systems.

About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service
fulfillment solutions. Sigma's powerful solutions enable the world's
Next-Generation Operators (NGOs) to Deliver a Rich Consumer Experience through
communications and entertainment services -- over any access technology to any
device. The company's award-winning solutions include order management,
provisioning and activation, and active mediation of residential and business
VoIP, and Triple, Quad and All-Play services. NGOs around the globe --
including Cox, TELUS, Rogers and YouSee -- trust Sigma for service
transformation and innovative solutions with market-leading expertise for the
delivery of today's -- and tomorrow's -- new services. For more information
about Sigma, visit http://www.sigma-systems.com.

SOURCE Sigma Systems

Francis Hopkins of Sigma Systems, +1-240-752-7056,
Francis.Hopkins@sigma-systems.com