CaseCentral Introduces First eDiscovery Business Continuity Planning Protocol

SAN FRANCISCO, CA, May 04 (MARKET WIRE) --
CaseCentral, the leader in secure, on-demand eDiscovery software for
corporate counsel and law firms looking to simplify and take control of
eDiscovery, today announced the availability of the first eDiscovery
business continuity planning (BCP) protocol. The BCP protocol builds on
CaseCentral's enterprise-class eDiscovery disaster recovery protocol,
which was the industry's first when implemented in July 2008.
CaseCentral's BCP protocol ensures that core business processes are
preserved and service to clients is maintained, avoiding a "Ghost Ship"
scenario where systems may be up but core business processes fail.
CaseCentral has invested in a robust and highly resilient production
environment that consistently exceeds 99.99 percent availability.

"CaseCentral's delivery of an integrated eDiscovery platform enables BCP
and DR in a way we have not seen before," states Christine Taylor, Analyst
for the Taneja Group. "CaseCentral has gone beyond disaster recovery to
address the need for maintaining not only data, but key business processes
supporting eDiscovery."

End-to-end Business Continuity Planning

CaseCentral has taken a comprehensive path to provide end-to-end business
continuity to clients. The marriage of disaster recovery and business
continuity planning is a more holistic approach than the traditional
technology-only approach and ensures that core business processes are
preserved and service to clients is maintained. The business continuity
protocol follows a comprehensive business impact analysis which includes:
Discovery of all business processes, discovery of vital records,
identification of key departments, identification of vendor relationships,
contingencies developed for loss of corporate HQ and the ability to
service client calls from an alternate location.

Industry-first eDiscovery Disaster Recovery

To safeguard client eDiscovery data and minimize potential downtime and
data loss for all clients, CaseCentral has invested in and deployed a
fully-operational, secondary datacenter in a separate,
seismically-isolated location from its primary, production datacenter.
All infrastructure components, including multiple, redundant Internet
circuits, servers and more than 500TB of storage, are replicated to
ensure survivability in the event of a disaster scenario.

CaseCentral's SAS-70 certified secondary datacenter is designed to ensure
100 percent recovery of all processed and loaded documents and system
metadata. CaseCentral understands the value of client data and,
accordingly, has subscribed to an aggressive and industry-leading Recovery
Point Objective (RPO) for client data of 15 minutes for review work
product. CaseCentral also subscribes to an aggressive and industry-leading
Recovery Time Objective (RTO) of 90 minutes for client access to
CaseCentral applications and systems.

CaseCentral also has comprehensive element management in place,
proactively monitoring all components of its infrastructure. In addition,
CaseCentral has a fully-staffed Network Operations Center (NOC) that
monitors and proactively resolves issues before they impact clients.

In its 15-year history, CaseCentral has served nearly 2,000 corporations
and law firms, including 31 of the Fortune 100 and 82 of the American
Lawyer 100. While supporting customers throughout the various stages of
litigation and eDiscovery, CaseCentral has handled more than 20,000 cases
and helped attorneys review and produce more than 1 billion documents.

The fourth release (R4) of the CaseCentral eDiscovery review platform,
developed in partnership with CaseCentral's AmLaw 100 and Fortune 100
clients and alliance partners, is the first single and multi-matter
eDiscovery review platform to integrate early case assessment, analysis,
first-pass review, four corners review and production in a single
application. CaseCentral R4 also expands measurable process analytics and
includes new features and performance enhancements designed to meet the
needs of budget-constrained legal departments facing an expected increase
in litigation.

"Litigation and regulatory response are business-critical activities that
cannot afford downtime or data loss," said Tom Thimot, president and CEO,
CaseCentral. "CaseCentral is unique in simplifying business continuity
planning and disaster recovery by providing a unified environment for
eDiscovery from early case assessment through review and production."

About CaseCentral

Founded in 1994, CaseCentral is the leader in secure, on-demand eDiscovery
software for corporations and law firms to simplify and take control of
eDiscovery. CaseCentral enables repeatable, defensible and measurable
business processes that significantly reduce eDiscovery risk, cost and
time. The CaseCentral eDiscovery review platform integrates early case
assessment, processing, analysis, review and production capabilities,
enabling customers to succeed with a single matter and seamlessly migrate
to multi-matter, multi-party, multi-repository support within the same
software platform. CaseCentral pioneered the use of process analytics,
providing real-time measurement of review rates, quality rates and costs
per document -- by matter, firm or user. CaseCentral has served more than
31 of the Fortune 100 and more than 82 of the AmLaw 100. For more
information, call 1.800.714.2727 or visit www.casecentral.com. Read 'Case
in Point' at: http://casecentral.typepad.com/case_in_point/.

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