The Sky Steward Earns Fans by Giving a Voice to Travelers and Airline Employees
MIAMI, Nov. 4 /PRNewswire/ -- He's taking on airlines with frank advocacy for
travelers and airline employees alike, even risking his own employment at a
"mAAjor U.S. airline" - but that's all in a day's work for veteran purser
Gailen David, also known as The Sky Steward. David's efforts as champion of
the little guy in the cramped airline seat are earning him a healthy fan
following at Facebook, Twitter and his blog at http://www.dearskysteward.com.
The national media are also taking notice. When USA TODAY was working on a
piece about the problems air travelers are having with overhead bins as planes
fly fuller and fees for checking luggage increase, the news giant turned to
David for an expert perspective. In the newspaper's October 23, 2009 article,
"For travelers on packed planes, 'fight for the overheads' is on"
(http://www.tinyurl.com/usabag), David's insights about the inconvenience and
discomfort the problem is causing travelers and flight attendants have
resulted in a surge of new Sky Steward fans and subscribers to his blog. So
has his October 24, 2009 interview with Pat Boyle on KPAM radio's The Travel
Show, in which David discussed the precarious state of air travel
(http://www.tinyurl.com/jetradio).
"People are hungry for honest information that gives them an insider's
perspective on the things that drive them nuts when they fly," stated David,
who as The Sky Steward teaches airlines how to deliver premium customer
service. "My blog meets that need. And I feel an equal obligation to calling
travelers out on their bad behavior and taking the airlines to task for
theirs."
Thanks to David's popularity among travelers, The Sky Steward is on the travel
industry's radar as well. David added an online travel products store to
DearSkySteward.com this week, and travel companies are clamoring to have The
Sky Steward represent their products.
Traveler feedback indicates The Sky Steward is a welcome addition to the
travel blogosphere. "I'm glad to finally have a place to talk Jetiquette [and]
compare airline/airport experiences," commented one Facebook fan. "... good
job with the [KPAM] interview."
As for David, he's pleased with the increased awareness his role as The Sky
Steward is raising among travelers and airline personnel. His job as a
seasoned airline purser may be in jeopardy, but The Sky Steward has no
intention of having his wings clipped.
About Gailen David, The Sky Steward
Gailen David is The Sky Steward. His Jetiquette program is a winner of the
Magellan Award from Travel Weekly Magazine. David's inspirational book,
Jetiquette ... The Customer Experience and You, shares his journey from a
post-strike, bitter airline worker to one that has made providing the best
service to customers his first priority and the foundation of his professional
identity. Learn more at http://www.dearskysteward.com.
Photo: http://www.ereleases.com/pr/Sky-Steward.jpg
Contact:
Gailen David
The Sky Steward
877-759-7839
gailen@skysteward.com
http://www.dearskysteward.com
This release was issued through eReleases(TM). For more information, visit
http://www.ereleases.com.
SOURCE The Sky Steward LLC
Gailen David, The Sky Steward, +1-877-759-7839, gailen@skysteward.com
© Thomson Reuters 2009 All rights reserved



