Green Mountain Energy Company Calls on tw telecom to Build Disaster Recovery Solution

Green Mountain Energy Company Calls on tw telecom to Build Disaster Recovery
Solution
- Connects company's data center in Austin, Texas to redundant site in Phoenix

PHOENIX, Nov. 3 /PRNewswire-FirstCall/ -- tw telecom (Nasdaq: TWTC), a leading
provider of managed voice, Internet and data networking solutions for
businesses, today announced Austin, Texas-based Green Mountain Energy Company,
the nation's leading provider of cleaner energy and carbon offset solutions,
has completed the implementation of a new disaster recovery solution over tw
telecom's national MPLS network. The installation includes its new fiber optic
network expansion in Phoenix, Arizona.

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The solution connects Green Mountain's Austin data center to a redundant
implementation of servers and storage operating in a third-party data center
served by tw telecom.

"High customer satisfaction is one of our top corporate values and a robust
business continuity strategy is key to delivering high customer satisfaction,"
said Heidi Schrab, director of operations at Green Mountain Energy Company.
"When we were working on plans for updating our disaster recovery solutions
and reviewing partner options, tw telecom stood out. Their team worked with us
on several disaster recovery scenarios and together we were able to leverage
the latest in technologies and deploy the new connectivity quickly. The tw
telecom infrastructure reach and their ability to deliver on-net services into
third-party data centers sealed the deal."

"Green Mountain Energy Company is an innovative and forward looking company
that focuses on quality and efficiencies as it builds out its enterprise
network," said Ron Martin, vice president and general manager for tw telecom's
Phoenix market. "Our Phoenix fiber optic network has over 1.2 million square
feet of co-location and data center space already connected, so we were able
to implement a disaster recovery solution for Green Mountain Energy in a
fraction of the time others would have taken to build it out.

"Our customers across the country are building out disaster recovery
applications and integrating new technologies like Telepresence, all of which
require scalable, secure and reliable bandwidth. We have invested in our
network infrastructure to capture that market growth," Martin added.

tw telecom connects more commercial buildings to its fiber network than any
other competitive communications provider. In fact, it has the third highest
market share of retail Ethernet ports in service. With its own metro fiber
networks and one of the ten most interconnected IP backbones in the world, tw
telecom has the national capability, robust product portfolio and
national/local customer care teams to support mission critical enterprise
applications and to deliver the industry's most sought after customer
experience.

About tw telecom
tw telecom holdings inc., a unit of tw telecom inc., headquartered in
Littleton, Colo., provides managed network services, specializing in Ethernet
and transport data networking, Internet access, local and long distance voice,
VoIP, VPN and security, to enterprise organizations and communications
services companies throughout the U.S., and globally. As a leading provider
of integrated and converged network solutions, tw telecom delivers customers
overall economic value, quality, service, and improved business productivity.
Please visit www.twtelecom.com for more information.

About Green Mountain Energy
Green Mountain, the nation's leading provider of cleaner energy and carbon
offset solutions, was founded in 1997 "to change the way power is made." The
company is the longest serving green power marketer in the U.S. Green Mountain
offers consumers and businesses the choice of cleaner electricity products
from renewable sources such as wind and water and carbon offset products.
Green Mountain customers have collectively helped avoid over 4.9 million tons
of CO2 emissions. For more information, visit www.GreenMountain.com.

SOURCE tw telecom

Bob Meldrum, +1-303-566-1354, bob.meldrum@twtelecom.com