DineBlast Mobile Enhances Customer Dining Experience with Wi-Fi-Based Service
Innovative Chain Froots is the First to Implement Nationally MARGATE, Fla.--(Business Wire)-- SoftTouch LLC today announces that it has incorporated significant enhancements to its newest solution, DineBlast Mobile, which allows take-out, curb-side, quick-service restaurant and table service patrons to use their mobile phones and PDAs to electronically place an order and pay for their meal while at the restaurant. DineBlast Mobile enables what is known in the industry as “line-busting, in which customers can bypass long lines and tedious checkouts.” Along with this new service upgrade, Froots Smoothies will be rolling out the technology in 10 locations across the country with plans to deploy at over 40 locations in 2009. “The goal of DineBlast Mobile is to truly strengthen the diner experience and help restaurant owners keep up with customer demand,” said Michael Paycher, SoftTouch, LLC. “We have evolved the concept of online ordering into a more practical utility where customers don’t have to preplan their orders. Diners simply show up at the restaurant and with a few clicks on their phone, they are empowered to place orders, pay for their meal, request drink refills, and even text message their server.” Froots Smoothies (www.froots.com) is a national chain offering healthy alternatives to traditional fast food fare. The restaurants are best known for its smoothies made only with all-natural ingredients, fresh squeezed juices, and its full menu of healthy gourmet wraps, salads and soups. As an organization catering to a young clientele (18-35 year olds), this transition to supplement service with online capabilities was a natural progression. “Froots has always perceived itself as an innovative player in a very niche market, with innovation-hungry customers,” said Charlotte Russell, Executive Vice President of Franchise Development, Froots. “Ten years ago you would never think that people would be so reliant on the Internet or mobile phones, however this now seems like the natural progression that all restaurants should be considering. We’re excited to start using DineBlast Mobile and are pleased to be on the forefront of this new form of customer service.” DineBlast Mobile will enable Froots customers to connect their smart phone or laptop to the DineBlast Mobile Wi-Fi network and instantly route to an order selection screen, where a fully interactive menu allows the customer to: * Enhance Table Service – unlike traditional quick-service restaurants, patrons can order food directly from their table instead of having to wait in line. * Place orders to-go – withcurbside ordering, users are a few clicks from receiving their meal without ever leaving the car. * Place “My Favorite Orders” – users can save their favorite or most repeated orders for quick ordering and pick up. Now with one-touch ordering, a morning or lunch ritual can be completed even faster! * Provide Customer Crucial Feedback – users have the ability to complete customer feedback surveys in order to provide restaurants with valuable diner experiences. To view a demo of DineBlast Mobile, please visit: http://www.softtouchpos.com/DineBlast/Presentation.html About SoftTouch, LLC SoftTouch, LLC has been developing restaurant point of sale software since 1994 and distributes its products via nationwide reseller network. SoftTouch POS products are essential for real-time restaurant business management. SoftTouch LLC Michael H. Paycher, 954-957-8137 mpaycher@softtouchpos.com or SHIFT Communications Matthew Trocchio, 617-779-1848 dineblast@shiftcomm.com Copyright Business Wire 2008
© Thomson Reuters 2009 All rights reserved



