Shared Technologies Achieves Platinum Certification With Avaya

COPPELL, Texas, Oct. 27 /PRNewswire/ -- Shared Technologies Inc. announced
today that it has been named a Platinum-certified Channel Partner by Avaya, a
leading global provider of business communications applications, systems and
services. The Platinum certification indicates that the Shared Technologies
team has developed the comprehensive skills needed to help small-to-large size
businesses transform their operations with Avaya's industry-leading unified
communications, collaboration and contact center solutions.

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Shared Technologies specializes in Unified Communications, contact centers and
converged solutions and sells Avaya business communications systems, and
services to businesses nationally.

In recognition of the multi-vendor nature of today's business networks, Avaya
Platinum partners earn their status not only by certifying staff members in
the operation of Avaya systems and software, but also in the operation of
solutions offered by other major information technology vendors. In addition,
Platinum channel partners must meet rigorous service delivery and customer
satisfaction criteria, develop comprehensive marketing plans and meet annual
revenue commitments for the sale of Avaya solutions and services.

"Avaya's Channel certification program helps us ensure that customers have a
consistent, quality experience from purchase through implementation and
ongoing support," said Carol Giles Neslund, vice president, North America
Channels, Avaya. "We are very pleased that Shared Technologies has aligned
with Avaya to provide the expertise to customers to help us extend our reach
and deliver the kinds of complete, end-to-end solutions that meet the
challenges businesses and organizations face today."

"I am very proud that Shared Technologies has exceeded all of the necessary
professional certification requirements, completed the audit process and
achieved the Platinum certification status in such a short time since
launching the product," says Tony Parella, CEO of Shared Technologies. "By
achieving the highest level of designation within the Avaya Partner community,
coupled with our Nortel Elite Partner status, we are uniquely qualified to
enable the multi-vendor integration and application technology provided with
Avaya Aura(TM) SIP-based architecture. We are able to provide our customers
with the consultative guidance and technical support to integrate the open
architecture technology of any portfolio."

ABOUT SHARED TECHNOLOGIES

Founded in 1974, Shared Technologies is a recognized national total solutions
provider and supplier of converged and IP telephony technology to the national
enterprise community. Shared Technologies is a privately held corporation,
based in Coppell, Texas, operating in over forty markets in the United States.

For more information about Shared Technologies, visit
www.sharedtechnologies.com.

ABOUT AVAYA
Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500(®), use Avaya solutions for IP Telephony, Unified Communications, Contact
Centers and Communications-Enabled Business Processes. Avaya Global Services
provides comprehensive service and support for companies, small to large. For
more information visit the Avaya Web site: http://www.avaya.com.

Greg Bosworth, Shared Technologies Deborah Kline, Avaya
972-462-5880 908-953-6179
greg.bosworth@sharedtechnologies.com klined@avaya.com

SOURCE Shared Technologies

Greg Bosworth of Shared Technologies, +1-972-462-5880,
greg.bosworth@sharedtechnologies.com; or Deborah Kline of Avaya,
+1-908-953-6179, klined@avaya.com