Nicor Home Services Receives Top Rating From Better Business Bureau
A+ rating highlights local dealers` honest and ethical service NAPERVILLE, Ill.--(Business Wire)-- Nicor Home Services is proud to announce its three heating, ventilation, and air conditioning (HVAC) companies - D.M. Dykstra, Hawthorn, and Tradewinds - have earned top ratings from the Better Business Bureau of Chicago. All three companies earned an A+ rating from the Better Business Bureau (BBB) of Chicago. The ratings highlight honest and ethical companies. "We are pleased to be recognized by the Better Business Bureau with their highest rating. Receiving this honor is confirmation that the Nicor Home Services companies are committed to delivering the best service to our customers while treating them with dignity and respect," said Dan Dodge, Executive Vice President Diversified Ventures for Nicor Inc. The Nicor Home Services HVAC companies - D.M. Dykstra, Tradewinds, and Hawthorn - cover the northern Illinois area from their Crestwood, Naperville, and Wauconda locations, respectively. The letter grades are calculated using a proprietary ratings formula that takes into account 17 weighted factors. The largest single factor in determining a letter grade is a company's overall complaint history with the BBB. The A+ rating that Nicor Home Services companies received include positive scores in the following areas: * How long the business has been operating and whether it meets appropriate competency licensing * Government actions against the business related to marketplace activities * Advertising issues evaluated by BBB * Overall complaint history with BBB, including the number and severity of customer complaints * Whether complaints have been resolved in a timely manner or the business has demonstrated a good faith effort to resolve them * Whether the business is a BBB Accredited Business and has committed to BBB standards For more information about Nicor Home Services, visit the company Web site at www.nicorhomeservices.com. Nicor Home Services is a trusted provider of heating and air conditioning equipment and service to thousands of customers across northern Illinois. Their locally operated companies D.M. Dykstra & Co., in Crestwood, Tradewinds in Naperville and Hawthorn Heating & Air Conditioning in Wauconda, provide comprehensive maintenance and repair services, as well as high-efficiency equipment from Carrier. Nicor Home Services` companies have earned Carrier Distinguished Dealer status, awarded to less than three percent of Carrier dealers nationally, for exceptional customer service. Nicor Home Services Hank Possley 630-444-2360 hpossle@nicor.com Copyright Business Wire 2009
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