Nicor Home Services Receives Top Rating From Better Business Bureau

Mon Jul 13, 2009 11:49am EDT
 
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A+ rating highlights local dealers` honest and ethical service
NAPERVILLE, Ill.--(Business Wire)--
Nicor Home Services is proud to announce its three heating, ventilation, and air
conditioning (HVAC) companies - D.M. Dykstra, Hawthorn, and Tradewinds - have
earned top ratings from the Better Business Bureau of Chicago. 

All three companies earned an A+ rating from the Better Business Bureau (BBB) of
Chicago. The ratings highlight honest and ethical companies. "We are pleased to
be recognized by the Better Business Bureau with their highest rating. Receiving
this honor is confirmation that the Nicor Home Services companies are committed
to delivering the best service to our customers while treating them with dignity
and respect," said Dan Dodge, Executive Vice President Diversified Ventures for
Nicor Inc. 

The Nicor Home Services HVAC companies - D.M. Dykstra, Tradewinds, and Hawthorn
- cover the northern Illinois area from their Crestwood, Naperville, and
Wauconda locations, respectively. 

The letter grades are calculated using a proprietary ratings formula that takes
into account 17 weighted factors. The largest single factor in determining a
letter grade is a company's overall complaint history with the BBB. 

The A+ rating that Nicor Home Services companies received include positive
scores in the following areas:

* How long the business has been operating and whether it meets appropriate
competency licensing 
* Government actions against the business related to marketplace activities 
* Advertising issues evaluated by BBB 
* Overall complaint history with BBB, including the number and severity of
customer complaints 
* Whether complaints have been resolved in a timely manner or the business has
demonstrated a good faith effort to resolve them 
* Whether the business is a BBB Accredited Business and has committed to BBB
standards

For more information about Nicor Home Services, visit the company Web site at
www.nicorhomeservices.com. 

Nicor Home Services is a trusted provider of heating and air conditioning
equipment and service to thousands of customers across northern Illinois. Their
locally operated companies D.M. Dykstra & Co., in Crestwood, Tradewinds in
Naperville and Hawthorn Heating & Air Conditioning in Wauconda, provide
comprehensive maintenance and repair services, as well as high-efficiency
equipment from Carrier. Nicor Home Services` companies have earned Carrier
Distinguished Dealer status, awarded to less than three percent of Carrier
dealers nationally, for exceptional customer service.





Nicor Home Services
Hank Possley
630-444-2360
hpossle@nicor.com



Copyright Business Wire 2009

 

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