New Person-to-Person Payment Service from Fiserv Enables Consumers to Send Money to Anyone through Their Financial Institution

Wed Nov 4, 2009 9:00am EST
 
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Consumers express strong interest in using a personal payments service from
their financial institution to send money to friends or family, make donations
and more 
BROOKFIELD, Wis.--(Business Wire)--
BAI RDC Booth #417 - Fiserv, Inc. (NASDAQ: FISV), the leading global provider of
financial services technology solutions, today announced plans for a new
personal payments service that will enable individuals to quickly and easily
send or receive money person-to-person using their existing online banking
relationship. The service will be made available to the more than 3,100
financial institutions in the Fiserv online payment network, linking users with
their friends, family, neighbors and colleagues. 

"Consumers are showing an increasing preference for managing their finances
online, and it is natural for them to turn to their trusted financial
institution for any payment service, whether it is a bill payment or a personal
payment," said Erich Litch, senior vice president and general manager, Consumer
Services, Fiserv. "The personal payments service from Fiserv enables banks and
credit unions to deliver an innovative online financial management tool,
providing users with the convenient capability to pay anyone and deepening their
relationship with the institution." 

When launched, consumers will be able to use the personal payments service
through their participating financial institution, eliminating the need to share
account information with a third party and resulting in both improved security
and greater convenience. 

Using an e-mail address or mobile phone number, consumers will be able to send
money to anyone they know, whether it is to repay a friend for concert tickets
or dinner, contribute to a fundraiser, pay team dues, pay allowances or even pay
the babysitter. Payments will be deposited directly into the recipient`s account
and confirmation of payment will be sent to the recipient`s e-mail address or
mobile number. Payments will be securely processed through Fiserv`s industry
leading online payment network, leveraging the FraudNetTM automated fraud
detection system to detect and prevent fraudulent transactions. 

This new service will be made available initially to Fiserv clients using the
CheckFree® RXPSM online bill payment platform during the first half of 2010,
with other financial institutions able to connect to the personal payments
network through web services after the initial launch of the service. 

Demand for Personal Payments is Substantial, According to Fiserv Survey

Consumers make approximately nine billion personal payments each year, and the
majority of these payments are currently made with cash and checks. 

"P2P payments include repaying other consumers, moving funds between accounts at
different banks, supporting family members, and paying for informal purchases or
services rendered," said Andy Schmidt, research director, Global Payments, at
industry analyst firm TowerGroup. "Consumers need simple, low-cost, and
convenient alternatives to checks with flexible funds accessibility." 

A survey of 1022 U.S. consumers conducted by Fiserv in June 2009 found
significant interest in personal payments, with 70 percent of those surveyed
expressing interest in such a service. Three out of four respondents would
prefer a service offered by their financial institution, and 83 percent of
respondents say it`s important for money to be deposited directly into a
recipient`s bank account, as opposed to other methods. 

Consumers who said they would use a personal payments service cited a variety of
potential uses including: send money to someone (88 percent), make a donation to
charity (53 percent), request money from someone (43 percent) or collect or
contribute to a group gift (40 percent). 

Consumers who said they would use the service estimated they would do so an
average of three times per month, and the top benefits would be eliminating the
hassle of cash or checks (80 percent) and greater convenience (77 percent). 

"Personal payment services have appeal for consumers who are seeking quick and
seamless financial management tools," said Litch of Fiserv. "Financial
institutions that offer the personal payments service from Fiserv will have
another offering to boost satisfaction and loyalty among their users, and could
attract new consumers to their institution as well." 

About Fiserv

Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information
management and electronic commerce systems for the financial services industry,
driving innovation that transforms experiences for financial institutions and
their customers. Ranked No. 1 on the FinTech 100 survey of top technology
partners to the financial services industry, Fiserv celebrates its 25th year in
2009. For more information, visit www.fiserv.com. 

(FISV-G)

Media Relations:
Ann S. Cave
Senior Public Relations Manager
Electronic Banking Services
Fiserv, Inc.
770-539-1849
ann.cave@fiserv.com
or
Additional Media Contact:
Lori Stafford-Thomas
Assistant Vice President
Corporate Communications
Fiserv, Inc.
262-909-2300
lori.stafford@fiserv.com



Copyright Business Wire 2009

 

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