SEI Advisor Network Launches Service Delivery Initiative to Help Advisors Answer Critical Service Needs

Wed Nov 4, 2009 9:01am EST
 
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SEI Advisor Network Launches Service Delivery Initiative to Help Advisors
Answer Critical Service Needs
Company Makes Unprecedented Investment in Advisor Technology Platform



OAKS, Pa., Nov. 4 /PRNewswire-FirstCall/ -- Recognizing advisors' critical
need for enhanced client service in the current financial environment, SEI
(Nasdaq: SEIC) has increased its investment in advisor service technologies to
the highest level in more than three years. The program, called the Service
Delivery Initiative, increases the depth and breadth of SEI's offering to
advisors in three key areas: 1) Electronic proposal generation, 2) statements
and account level reporting, and 3) transaction automation. The technology
enhancements create efficiencies that allow advisors to focus on building
client relationships and increasing revenues at a time when many firms have
been forced to cut expenses.

"Where other firms may be cutting costs or scaling back on new technology, SEI
sees this as an opportunity to strengthen advisors' businesses in the most
meaningful way possible," said Kevin Crowe, Head of Solutions, SEI Advisor
Network. "The better we serve them, the better they can serve their clients."

The Service Delivery Initiative was created based on feedback from and
collaboration with a panel of advisors who work with SEI. Technology
enhancements address key areas in client service and practice management. 

SEI Proposal System v5.0, streamlines the proposal generation process,
allowing advisors to develop and deliver professional client proposals within
minutes. The system includes an enhanced client profiling function that
incorporates criteria such as risk profiles and goal information. 

SEI has also enhanced statements and performance reporting for investors,
combining information and articulating "progress to goals" in a more
investor-friendly format. This gives investors a better gauge on how they are
doing relative to their goals compared to just traditional market indices as
benchmarks.

SEI's web experience includes expanded online transaction capabilities through
the Advisor Transaction Portal. Focused on improved workflows and
broker/dealer approvals across multiple types of transactions, including
trading and model changes, the Portal will save valuable time for advisors
while enabling stronger account management for advisor firms and their
clients. 

"Managing and growing in this market climate has certainly been challenging,
and these enhancements help satisfy a critical need to do business better and
smarter," said Dino Kostakis, CFP, CLU, ChFC and Vice President of Stonebridge
Capital Management of West Caldwell, New Jersey. "Not only are we able to save
operational time, but these statement and reporting upgrades help us
communicate better with clients."   

SEI has already begun to implement many of the enhancements and plans a phased
roll-out to its entire client base through the first quarter of 2010. 

About the SEI Advisor Network
The SEI Advisor Network provides financial advisors with turnkey wealth
management services through outsourced investment strategies; administration
and technology platforms; trust, banking, and institutional services; and
practice management programs. It is through these services that SEI helps
advisors save time, grow revenues, and differentiate themselves in the market.
With a history of financial strength, stability, and transparency, the SEI
Advisor Network has been serving the independent financial advisor market for
more than 15 years. As of September 30, 2009, SEI works with more than 6,000
advisors and has over $33 billion in advisors' assets under management. The
SEI Advisor Network is a strategic business unit of SEI. For more information,
visit www.seic.com/advisors.

About SEI 
SEI (Nasdaq: SEIC) is a leading global provider of outsourced asset
management, investment processing and investment operations solutions. The
company's innovative solutions help corporations, financial institutions,
financial advisors, and affluent families create and manage wealth. As of
September 30, 2009, through its subsidiaries and partnerships in which the
company has a significant interest, SEI administers $383 billion in mutual
fund and pooled assets and manages $156 billion in assets. SEI serves clients,
conducts or is registered to conduct business and/or operations, from numerous
offices worldwide.  For more information, visit www.seic.com.

SOURCE  SEI

Dana Grosser of SEI, +1-610-676-2459, dgrosser@seic.com; or Media, Daniel
Black of Braithwaite Communications for SEI, +1-215-564-3200, ext. 120,
dblack@gobraithwaite.com

 

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