Research and Markets: 2008-2009 Annual Report on the Development of Global Service Outsourcing Industry (General Report)

DUBLIN--(Business Wire)--
Research and Markets
(http://www.researchandmarkets.com/research/3882e7/20082009_annual_r) has
announced the addition of the "2008-2009 Annual Report on the Development of
Global Service Outsourcing Industry (General Report)" report to their offering.

Enterprises Involved: IBM, HP, EDS, CSC, Wipro, etc.

In 2008, affected y international financial crisis, global service outsourcing
stepped into adjustment phrase, which presents new development forms and
characteristics. Total amount maintained upward trend, but the growth rate
slowed down. With regard to market structure, ITO is still in the dominant
position, and the forms of service outsourcing are diversifying; through rapid
development, KPO (Knowledge Process Outsourcing) gradually becomes a bright spot
in the area of BPO. With regard to service outsourcing market distribution, it
remained past characteristics: North America, Europe and Japan are still the
primary sources of clients; affected by financial crisis, the Asia-Pacific
region represented by India for multinational enterprises in service outsourcing
decreased. Emerging countries and regions represented by China actively
undertake international service outsourcing, mainly dedicated to software and
information service outsourcing.

2008-2009 Annual Report on the Development of Global Service Outsourcing
Industry (General Report) helps outsourcer and outsourcee to comprehensively
understand and grasp global service outsourcing industry development trend, and
analyzes competition situation in the market and major factors affecting the
development of service outsourcing:

* Backed by full and accurate market description data, the report presents
changes in the global service outsourcing industry in 2008 from the angle of
industry structure, clients, outsourcing providers, and market segments, and
summarizes the changes, the development characteristics and situation.
* It examines market competition in the global service outsourcing market in
2008 from the angle of tangible and intangible environment, cost and capability.

* It assesses leading service outsourcing providers competition performance in
2008 in the dimensions of market shares, competitive strategy and key
performance, and reviews the makings of leading players.
* Moreover, take service outsourcing in India and China as examples, the report
examines differences in service outsourcing development models between the two
countries, conducts SWOT analysis of service outsourcing in China, and presents
strategies for promoting service outsourcing in China.

Key Topics Covered:

* I. Overview of the Global Service Outsourcing Industry in 2008
* II. Profile of Major Countries & Regions in Service Outsourcing Development in
2008
* III. Analysis on the Competition Pattern of Global Service Outsourcing Market
in 2008
* IV. Assessment of Leading Enterprises in Service Outsourcing in 2008
* V. Analysis on Development Trend of the Global Service Outsourcing Industry,
2009-2011
* VI. Recommendations

For more information visit
http://www.researchandmarkets.com/research/3882e7/20082009_annual_r

Laura Wood
Senior Manager
press@researchandmarkets.com
Fax from USA: 646-607-1907
Fax from rest of the world: +353-1-481-1716

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