TMone Expanding Business Operations to Des Moines, IA, Named to Inc. 5000
IOWA CITY, IA, Jan 22 (MARKET WIRE) --
TMone (www.TMone.com), a Business Process Outsourcing (BPO) and Customer
Relationship Management (CRM) firm announced its expansion into a new Des
Moines, IA contact center seat facility. The new Des Moines facility will
complement the Iowa City, IA facility already in operation. The
announcement marks firm's second subsequent expansion in two years since
its 2006 move into its 300 seat Iowa City, IA contact center. The
announcement follows the firm's recent distinction of being named to Inc.
Magazine's list of 5000 fastest growing companies in the US for the
second year running.
"TMone's Des Moines expansion is an exciting milestone that represents new
opportunity for our company and enables us to better serve our clients
through increased capacity and redundant information technology
infrastructure," said Anthony Marlowe, Tmone's President. "We feel that
the continued expansion illustrates the company's commitment to continued
growth, development and advancement in the CRM space."
The Des Moines, IA contact center facility is located in Stefon Plaza, 200
Army Post Rd. in south Des Moines. The acquisition of the site was
facilitated by William C. Knapp L.C. and has been completely renovated to
support 150 contact center stations, management offices and expanded
meeting and training rooms. The open-office atmosphere will be conducive
to teamwork and positive customer interaction. The Des Moines expansion
braces TMone's CRM contact center and database management divisions for
growth with additional capacity and an extremely talented pool of new
employees.
"Des Moines is an exceptional location for business growth, and we are
happy to keep and create jobs in Iowa," said John Burchert, COO. "The
Stefon Plaza location was chosen due to its easy access to the greater Des
Moines area and its proximity to the Des Moines International Airport."
As Iowa's capital city, Des Moines is a hub of government action,
business activity, arts and cultural affairs. Often referred to as the
Hartford of the West due to presence of several major insurance
companies, Des Moines has become an epicenter for financial services,
insurance and other major corporations across a wide range of industries.
With a City population approaching 200,000 and a metro population of
nearly 500,000, Des Moines offers some of the nation's best schools,
superb public services and a friendly residents making Des Moines a
wonderful place to live, work and visit. Ranked in Forbes' Magazine as
the #4 "Best Places for Business and Careers" in 2007 and #9 in
Kiplinger's Personal Finance "Best Cities."
About TMone(R)
Headquartered in Iowa City, IA, TMone provides business process
outsourcing (BPO) and customer relationship management (CRM) services
through two distinct yet synergetic divisions. The diverse suite of
services afforded to clients through convergence of the two divisions is
a unique value-add for companies looking for a complete outsourced CRM
solution. TMone's operational CRM division provides fully enabled contact
center services that support the full customer life cycle using state of
the art, multi-media communications. Specializing in Business to Business
(B2B) interactions, the division renders a wide range CRM services
including customer acquisition, Telephone Account Management (TAM),
customer care, retention and win-back services. From concept to
execution, TMone's analytical CRM and database management division
www.Discount-Lists.com supports its client's efforts by providing targeted
direct marketing lists and associated ancillary services such as database
profiling, analysis, creative services and the execution of campaigns.
TMone was named to TMCnet's Who's Who in Teleservices in 2005, 2006 and to
Inc.'s Fastest Growing Privately Held Companies in 2007, 2008.
For additional company information, visit TMone's web site at
http://www.TMone.com or contact our corporate offices at 866-577-2461.
Contact:
David Zapata
Ph. 312.771.1271
Email Contact
Copyright 2009, Market Wire, All rights reserved.
-0-
© Thomson Reuters 2009 All rights reserved



