CIGNA Government Services Federal Medicare Contract Awarded Prestigious Quality Management...

Wed Apr 2, 2008 10:00am EDT

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CIGNA Government Services Federal Medicare Contract Awarded Prestigious Quality Management Certification

NASHVILLE, Tenn.--(Business Wire)--
CIGNA Government Services, L.L.C. today announced its Durable
Medical Equipment Medicare Administrative Contractor (DME MAC)
Jurisdiction C federal Medicare contract has been awarded the
prestigious International Organization for Standardization (ISO)
9001:2000 certification, an internationally accepted quality
management system. This recognition is in addition to the ISO
9001:2000 certification awarded to CIGNA Government Services' federal
Medicare Part B contracts in 2006. Certifications are for three years.

"This award reflects CIGNA's dedication to customer focus and
continuous quality improvement," said Jean Rush, president of CIGNA
Government Services. "It is that dedication that has helped establish
CIGNA as a premier administrator of federal government healthcare
programs. I am proud of our company's commitment to quality excellence
and I am honored that we have received this certification."

ISO 9001:2000 certification requires organizations to develop and
adhere to stringent quality management standards and to have controls
and mechanisms in place to comply with all regulatory requirements.
The ISO 9001:2000 certification also requires processes that enhance
customer satisfaction and ensure continual improvements. Companies are
required to pass an exhaustive audit of all quality management
processes prior to receiving certification.

CIGNA Government Services has provided services to Medicare since
1991. In June 2007, CIGNA was awarded the largest of four DME MAC
contracts to provide claims processing, customer service and a wide
array of administrative services to over 55,000 durable medical
equipment prosthetics, and orthotics suppliers in 15 southern states
including Alabama, Arkansas, Colorado, Florida, Georgia, Louisiana,
Mississippi, New Mexico, North Carolina, Oklahoma, Puerto Rico, South
Carolina, Tennessee, Texas, U.S. Virgin Islands, Virginia, and West
Virginia. CIGNA also holds federal Medicare Part B contracts for
Tennessee, North Carolina, and Idaho.

About CIGNA HealthCare: CIGNA HealthCare, based in Bloomfield, CT,
provides medical benefits plans, dental coverage, behavioral health
coverage, pharmacy benefits and products and services that integrate
and analyze information to support consumerism and health advocacy.
"CIGNA HealthCare" and the "Tree of Life" logo are registered service
marks of CIGNA Intellectual Property, Inc., licensed for use by CIGNA
Corporation (NYSE:CI) and its operating subsidiaries, including
Connecticut General Life Insurance Company. All products and services
are provided exclusively by such operating subsidiaries, and not by
CIGNA Corporation. For more information, visit www.cigna.com.

CIGNA Government Services, L.L.C.
Lindsay Shearer, 603-268-7721
Lindsay.shearer@cigna.com