SpeechTEK 2009 will focus on cost-cutting business strategies

Mon Jul 13, 2009 2:54pm EDT
 
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LEXINGTON, Ky.--(Business Wire)--
Organizers of the 2009 SpeechTEK Conference and Exposition (www.speechtek.com)
have announced that this year`s event will focus extensively on innovative
strategies for cutting costs. The conference and exposition are being held
August 24-26 at the New York Marriott Marquis. 

The theme for this year`s conference is Speech in the Enterprise. Most of the
sessions will reveal how speech technology has become a strategic asset in
today`s businesses and organizations and how the technology is helping them cut
costs in a difficult economy. 

While call center solutions are the most apparent applications for speech,
conference organizers point out that the technology is being used to achieve
operational efficiencies throughout the enterprise. 

"It is an exciting time in the speech technology industry. A variety of
solutions are now available that weren`t around only a few years ago, such as
low-cost hosted speech systems, outbound automated messaging technologies,
speech analytics, and security and privacy tools," says David Myron, conference
program director and editorial director of Speech Technology and CRM magazines.
"These solutions are extremely valuable in a challenging economy as they can
help organizations cut costs, increase revenues, and improve customer
satisfaction." 

Three of the four main conference tracks for the 15th annual conference and
exposition are directed toward helping business executives and managers identify
solutions and strategies for cutting costs, improve customer satisfaction, and
realize productivity and efficiency gains. 

A fifth conference track, SpeechTEK Labs and Demos, provides attendees with
hands-on opportunities to sample the latest products and exposure to objective
evaluations of some of the ways companies are using speech. Registrants
attending the lab sessions can join SpeechTEK judges in evaluating speech
synthesis solutions, speaker identification and verifications tools, and mobile
devices. Also, in one of the demos, In Beta, attendees can get a sneak peek at
the latest speech technologies that are currently being developed. 

Embedded throughout the agenda are real-world customer case studies where actual
users will share their experiences procuring and deploying speech solutions.
Among the industries represented are airlines, construction, healthcare,
financial services, manufacturing, government, and wireless telecommunications. 

SpeechTEK 2009 is co-located with CRM Evolution, which offers a separate agenda
designed to help sales, marketing, and service professionals explore
improvements in customer relationships. Together the SpeechTEK and CRM Evolution
conferences will consist of over 100 seminars and demonstrations covering every
aspect of automated voice applications and customer relationship management. 

The SpeechTEK/CRM Evolution Expo, a 23,000 square-foot showcase of the latest
technologies and applications, is the industry`s largest gathering of speech
exhibitors. 

For additional information visit www.speechtek.com or contact SpeechTEK directly
at 859-278-2223. 

About SpeechTEK

Launched in 1995, the SpeechTEK Exposition and Educational Conference
(www.speechtek.com) is recognized worldwide as the industry`s premier event
focusing on products, services, applications, solutions and innovations using
speech technologies. The trade show and educational conference attracts a global
network of speech technology providers and enterprise network customer who are
developing and implement speech solutions. 

About Information Today

Information Today, Inc.(www.infotoday.com), parent company of SpeechTEK and
Speech Technology magazine, is a leading publisher and conference organizer in
the field of technology and technology applications in today`s enterprise. In
addition to Speech Technology magazine, Information Today publications include
Streaming Media magazine, CRM magazine, KMWorld magazine, Database Trends and
Applications magazine, EventDV magazine, and EContent magazine. 





SpeechTEK
Sheila Willison, 859-278-2223 



Copyright Business Wire 2009

 

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