Boys & Girls Clubs Switch to Telecommunications Provider TeleSphere for Better Connectivity...

Tue Mar 25, 2008 12:08pm EDT
 
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Boys & Girls Clubs Switch to Telecommunications Provider TeleSphere for Better Connectivity and Dependable Service

   --New Technology Allows Boys & Girls Clubs of Greater Scottsdale
             to Stay Connected in Event of an Emergency--
SCOTTSDALE, Ariz.--(Business Wire)--
The Boys & Girls Clubs of Greater Scottsdale (BGCS) upgraded its
telecommunications infrastructure to provide parents, families and
staff phone and Internet services entirely hosted off-site, at a
secure location, which will prevent the clubs telecom infrastructure
from failing. The service will be maintained by TeleSphere, a
Phoenix-based telecommunications provider.

   Since the service is hosted off-site, the organization remains
connected by phone even in the event of an emergency or a loss of
power, providing the users with dependable service under any
circumstance. TeleSphere's state-of-the-art technology also provides
parents and guardians dependable access to BGCS staff through
simultaneous ring, which sends all calls to an individual's cell phone
and office phone at the same time. TeleSphere will equip seven BGCS
locations throughout greater Scottsdale with this fully hosted
solution.

   "The safety and security of our kids is our number one priority at
the Boys & Girls Clubs of Greater Scottsdale and we need to have
constant communication available to the families we serve," Steve
Davidson, BGCS President and CEO. "We need to know in the event of an
emergency that we can rely on our phone and Internet services when it
comes to communicating with each other."

   Davidson said BGCS started researching reliable telecommunication
tools after a recent power outage resulted in disconnected phone
service and left parents unable to contact their children, the club or
its staff. The dependability of a fully hosted solution and the
accessibility of simultaneous ring convinced BGCS to make the switch
to TeleSphere.

   "The need to communicate with clients and customers is true of any
organization, regardless of size or circumstances," said Clark
Peterson, TeleSphere Chief Executive Officer. "For the Boys & Girls
Clubs, that need is heightened when considering a child's best
interest. By hosting voice and Internet solutions off-site, we are
equipped to provide them with reliable service in any situation."

   In addition to the business continuity, the TeleSphere upgrade
will provide seamless phone and Internet service to seven BGCS's
locations and allow the organization to augment its telecommunication
capabilities without investing in costly on-premise equipment.

   Additional features such as web click-to-dial and
voicemail-to-email allow BGCS staff to initiate phone calls from their
computer and check their voicemail through their email system,
therefore enabling them to address the most critical messages first.
They will also be able to use simple four digit dialing between
offices, just like traditional extension dialing. The upgrade provides
BGCS the infrastructure and benefits previously available only to
larger corporations.

   ABOUT THE BOYS & GIRLS CLUBS OF GREATER SCOTTSDALE

   Since 1954, Boys & Girls Clubs of Greater Scottsdale (BGCS) has
provided more than 100,000 Northeast Valley youth with a positive,
supervised environment to explore the power of their potential. Today
we serve 15,000 children and teens ages 6 to 18 through the
organization's nine branches and 12 outreach sites located in
Scottsdale, Fountain Hills, the Salt River Pima-Maricopa Indian
Community, Hualapai Indian Community and other Northeast Valley
neighborhoods. The Club offers more than 100 after school and summer
programs emphasizing five core areas: the arts; character and
leadership development; education and career development; health and
life skills; and sports, fitness and recreation. For more information,
visit BGCS online at www.bgcs.org.

   ABOUT TELESPHERE

   TeleSphere is a Phoenix-based managed services provider that
delivers an innovative package of IP telephone service and Internet
access to businesses throughout the United States. TeleSphere's
services allow small to medium-sized businesses to enjoy all of the
latest voice and data features of large businesses without the costly
investment of on-premise equipment. TeleSphere fully manages its
customers' services over a private IP, facilities-based network. It
allows TeleSphere customers that are spread across multiple offices
throughout the country, from small business, medium business, and even
home business, to function seamlessly as if they were in the same
location. For more information, visit TeleSphere online at
www.telesphere.com.

The Summit Group
Nathan Schwebach, 801-990-1158
nschwebach@summitslc.com
or
Boys & Girls Clubs
Becky Hornack, 480-344-5683
bhornack@bgcs.org

Copyright Business Wire 2008

 

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