ADDING MULTIMEDIACoveo Launches Free, Entry-Level Enterprise Search Solution

Tue Nov 3, 2009 12:01pm EST
 
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Coveo Expresso Beta Democratizes Search and Sets Standard for Enterprise Search
with New Integrated Email Search and Outlook Sidebar


CHICAGO & QUEBEC CITY--(Business Wire)--
Coveo, a leading provider of enterprise search technology and information access
solutions, today announced the launch of a free, entry-level enterprise search
solution, Coveo Expresso Beta. Coveo`s new solution places the power of
enterprise information access in the hands of employees everywhere, at no cost,
for up to 50 users, 1M desktop files and email items and 100,000 Intranet
documents. Coveo Expresso is available for immediate download at
www.coveo.com/expresso. 

"Although enterprise search solutions have been available for nearly a decade,
most are built on legacy systems that are difficult to implement and have not
lived up to the promise of intuitive, secure and comprehensive information
access across information silos," said Coveo President and CEO Laurent Simoneau.
"We want to re-educate businesses about the ease and simplicity with which
enterprise search should work, as our customers can attest. Coveo Expresso does
that-and takes enterprise search one step further with ubiquitous access
interfaces such as the Coveo Outlook Sidebar or the Desktop Floating Searchbar,
which provide guided, faceted search where employees `live`-in their email
interface or on their PC/laptop. We`ve been testing this feature for a number of
months with our current customers and have found it to be one of the biggest
boosts to productivity for all employees, regardless of their roles." 

The free download features recent Coveo innovations, including:

* Cross-enterprise Email Search, for 50 email accounts, including PST files and
attachments, on desktops and in servers for up to 1 million total items. 
* The Coveo Outlook Sidebar, the industry`s first true enterprise search Outlook
plug-in, which provides sophisticated features such as conversation folding,
related conversations, related people, related attachments, and the ability to
search any indexed content without leaving Outlook, as well as the ability to
launch advanced search with guided navigation through search facets. 
* The Coveo Desktop Floating Searchbar, enabling guided searches without leaving
the program in which the user is working. 
* Enterprise Desktop Search, including always-on indexing for 50 PCs/laptops. 
* Mobile access via BlackBerries for 50 users.

The full-featured Coveo Expresso is built on the Coveo Enterprise Search 6.0
platform, and includes a simplified Admin Portal that allows the IT
administrator to centrally provision users with one click. The employee can then
install or update Coveo Expresso to his or her desktop, Outlook and BlackBerry -
with one easy click. 

"Coveo Expresso will act as a generator and incubator for new features and
functionalities," said Coveo SVP, Products Richard Tessier, "and it includes
advanced functionality that many other enterprise search solutions do not offer.
We want the IT community to download Expresso, provision it to their users, and
tell us what they think about how Expresso works, and how enterprise search can
make their lives easier. IT managers can download Coveo Expresso and have it
running in less than an hour, without requiring help from consultants or even
Coveo services. Three clicks and they`re finished," said Tessier. 

The Coveo Expresso Beta starter package is provisioned for 50 users and up to 1
million desktop files and email items as well as 100,000 documents in SharePoint
and File shares. Licenses can be expanded at minimal cost to as many as 250
users, 5 million desktop files and email items, and 1 million SharePoint and
Fileshare documents, just by typing a new access code. Administrators simply add
new email accounts and SharePoint or file share documents within the intuitive
administrative interface. 

In addition, the same intuitive end-user search experience, based on the Coveo
Enterprise Search platform version 6.0, can be expanded to provide secure
connectivity and unified information access into additional enterprise content,
directly from PCs/laptops, Microsoft Outlook or BlackBerry Smartphone. Among the
most popular content sources: Symantec Enterprise Vault, Quest Archive Manager
and Lotus Notes for email and email archives, Salesforce.com and Siebel for CRM,
OpenText or Documentum for document management, Confluence and Jive wikis,
databases and other enterprise systems content, and even voice indexes within
multimedia files. 

Included at no charge in Coveo Expresso Beta are licenses for:

* Indexing 50 PCs/laptops 
* Indexing 50 email accounts, including PST files and attachments, on desktops
and servers 
* 1 million desktop files and email items 
* 50,000 file share files 
* 50,000 SharePoint files 
* 50 mobile users via Coveo BlackBerry Mobile Interface 
* 50 Coveo Internet Access Users 
* Coveo Outlook Sidebar

About Coveo

Coveo is a leading provider of advanced enterprise search technology and
information access solutions, including mobile search solutions, for high
performance businesses. The award-winning, Coveo Enterprise Search 6.0 platform,
with its always-on central index, powers three approaches to unified search: 

Coveo Expresso Beta, an entry-level, yet feature rich, downloadable desktop,
email and Intranet search solution that is free for up to 50 users and 100,000
documents indexed, and may be expanded cost effectively to up to 250 users, 5
million email and desktop items and 1 million documents in SharePoint and file
shares. 

Coveo Advanced Search Modules,which are highly configurable and scalable to
billions of documents. Coveo Modules enable companies to choose the connectors
and access interfaces that best match their business needs, and can be expanded
seamlessly over time. 

Coveo Advanced Knowledge Access Solutions, also highly configurable and scalable
to billions of documents but including features specific to business processes
and/or segments, such as Customer Service and Call Center Solutions. Coveo
Solutions are configured to reflect unique business processes and requirements.
Coveo Solutions also include business intelligence dashboards to help executives
stay abreast of company KPIs and critical business issues and processes. 

All Coveo Enterprise Search products are characterized by flexibility and
configurability, creating the easiest deployments and lowest total cost of
ownership, and yet provide sophisticated functionality to foster better customer
experiences, and increase sales, productivity and collaboration among knowledge
workers. By enabling real-time access to relevant business information, Coveo
optimizes business processes for customer service, information publishing,
ecommerce, collaboration, investigations and litigation support. Coveo
contributes to the success of more than 600 customers globally, including
AmerisourceBergen, CA, Deloitte, GEICO, ESPN, Haley & Aldrich, Lockheed Martin,
Odyssey America, P&G, Progress Software, PRTM, PricewaterhouseCoopers, Rabobank,
SNC-Lavalin, Spencer Stuart, Theodoor Gilissen Bankiers N.V., and the U.S. Navy.


Information and video demos are available at www.coveo.com

Photos/Multimedia Gallery Available:
http://www.businesswire.com/cgi-bin/mmg.cgi?eid=6089938&lang=en

Coveo
Diane Berry, VP, Marketing and Communication
Office 418-263-1111 x 200
Mobile 908-627-5470
dberry@coveo.com



Copyright Business Wire 2009

 

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