Clutch Group Ranked Number One in 2008 Black Book of Outsourcing
WASHINGTON, June 24 /PRNewswire/ -- Clutch Group, a global provider of
legal support services, was rated the top Legal Process Outsourcing (LPO)
company worldwide in the 2008 Black Book Top Vendors survey conducted by the
Brown-Wilson Group, an outsourcing consultant firm and publisher of the Black
Book. In addition to its overall number one ranking, Clutch Group was named
top vendor in the categories of discovery and litigation support, legal
analytics and due diligence in the 2008 publication.
One thousand two hundred eighty-two global outsourcing customers
participated in ranking the 80 LPOs competing in the survey.
The annual Brown-Wilson outsourcing survey is the profession's most
extensive and representative study of outsourcing vendors. Data is collected
for the Black Book in a three-step process covering 26 leadership and
management performance areas, with ratings based on 18 operational performance
and 20 consultative excellence indicators.
"Being rated the world's top LPO in the Black Book is a tremendous honor,"
said Clutch Group C.E.O. Abhi Shah. "Our mission is to streamline operations,
cut costs, and enhance profitability for our client base. This ranking is
evidence that we have answered our clients' mandate without compromising
quality," said Shah.
The Black Book survey analyzed 300 contracts held by 1200 of the top-
spending law firms, investment banks, capital market, and conglomerate
corporations globally. Findings revealed that the most important customer
satisfaction key performance indicators were client relationship, cultural
fit, and trust, as well as IT sophistication. The survey also evaluated
companies on performance in document review, contract management, commercial
real estate services, compliance, and legal research services.
About Clutch Group
Clutch Group is a global provider of legal support services with expertise
in cost-effective litigation document review, end-to-end contract management,
legal research, commercial lease abstraction, and compliance services. The
Company offers focused legal services to Fortune 500 clients and leading
global law firms. Clutch Group's workforce numbers more than 300 attorneys and
paralegals across the United States and India. The Company is led by a team
with demonstrated legal Clutch Group expertise, unparalleled domestic and
offshore outsourcing experience, and superior law firm management skills.
Please visit us at www.clutchgroup.com
For more information, please contact Derede McAlpin, Esq. at
(202) 973-1314 or dmcalpin@levick.com.
SOURCE Clutch Group
Derede McAlpin, +1-202-973-1314, dmcalpin@levick.com
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