MoneyGram International Reaches Agreement with FTC

Tue Oct 20, 2009 11:15am EDT
 
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MINNEAPOLIS--(Business Wire)--
MoneyGram International (NYSE:MGI), a global leader in the payment services
industry, today entered into an agreement with the Federal Trade Commission
(FTC) to make certain enhancements to its consumer anti-fraud program to further
combat consumer fraud perpetrated by criminals who use MoneyGram`s services
illegally. 

"At MoneyGram, we take the issue of consumer fraud very seriously. Our ability
to provide safe and reliable money transfer services for our consumers is
critically important," said Pamela H. Patsley, MoneyGram chairman and CEO.
"MoneyGram has committed extraordinary resources to building a state-of-the-art
consumer anti-fraud program." 

The company has begun implementing new systems and processes to further bolster
consumer protection, which have been effective at stopping millions of dollars
in fraudulent transactions every year. 

"While we don`t agree with the FTC`s allegations regarding our fraud prevention
in the past, we can agree on fraud prevention today and in the future," said
Patsley. "We don`t want our customers being victimized by third-party fraud.
What we are announcing today with the FTC is our commitment to enhance our
already comprehensive efforts to combat fraud and ensure our customers can
continue to rely on MoneyGram for safe, reliable money transfer services." 

MoneyGram provides consumer warnings about the latest scams on its website and
money transfer send-forms, and through its 24-hour customer service center. The
company also works closely with local, state, federal and international law
enforcement to combat this global criminal activity. 

"We are committed to be vigilant in our efforts in protecting our customers from
fraudulent activity," said Patsley. "Ensuring safe and reliable money transfers
for our customers all over the world is at the forefront of all we do." 

As part of its agreement with the FTC, the company has also agreed to pay $18
million into an FTC-administered fund to refund consumers who have been
victimized through third-party fraud. 

About MoneyGram International

MoneyGram International offers more control and more choices for people
separated by distance or with limited bank relationships to meet their financial
needs. A leading global payment services company, MoneyGram International helps
consumers to pay bills quickly and safely send money around the world in as
little as 10 minutes. Its global network is comprised of 180,000 agent locations
in nearly 190 countries and territories. MoneyGram`s convenient and reliable
network includes retailers, international post offices and financial
institutions. To learn more about money transfer or bill payment at an agent
location or online, please visit www.moneygram.com.

MoneyGram International
Media:
Lynda Michielutti, 952-591-3846
lmichielutti@moneygram.com
or
Investors:
Alex Holmes, 720-568-8703
aholmes@moneygram.com

Copyright Business Wire 2009

 

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