ACCESS Agrees With LifeLock - It's Time to Protect Consumers

Fri Apr 4, 2008 1:16pm EDT
 
Email | Print | | Reprints | Single Page
[-] Text [+]
Nonprofit supports identity theft prevention firm in its bid to defeat
Experian and others in three separate lawsuits.

WASHINGTON, April 4, 2008 /PRNewswire-USNewswire/ -- Within the past thirty
days, LifeLock has been hit with three lawsuits in separate attempts to shut
the firm down. The company is presently the leader in identity theft
prevention.
    LifeLock places fraud alerts on its subscriber's credit files at Experian,
Equifax and Trans Union. They remove their subscribers from junk mailing lists
and provide a variety of other services as well.
    Last month, Experian filed a lawsuit against LifeLock claiming that the
company was misusing the fraud alert system as laid out in the Fair Credit
Reporting Act (FCRA). But in an interview with Todd Davis, LifeLock's CEO,
ACCESS was told that LifeLock's clients were required to provide certain
documentation upon subscribing which we believe is within the spirit of the
law and makes the company compliant with the FCRA.
    Since the filing of the Experian lawsuit, two consumer class action suits
have been filed claiming that LifeLock's guarantee is misleading and
worthless. The company provides a $1 million guarantee to its subscribers,
covering out of pocket costs resulting from fraud or identity theft. In
addition, the company takes over the process of dealing with banks and
creditors to help consumers restore their credit in the event of fraud.
According to the lawsuits, the guarantee is riddled with fine print and
loopholes.
    Davis told ACCESS that this simply isn't the case. LifeLock has more than
870,000 subscribers. Using federal government statistics, this should mean
that LifeLock should have more than 29,000 subscribers who are victims of
identity theft. He went on to say that so far only 71 of the company's
customers have had to invoke the guarantee, and that none of them have
complained about the services offered. He said that to the best of his
knowledge, neither of the lead plaintiffs in the consumer lawsuits had ever
contacted the LifeLock due to fraud or identity theft being committed against
them.
    It is ACCESS position that any attempt to put a company out of business
which has proven itself to be effective against fraud and identity theft would
be a disservice to the public.  LifeLock is certainly such a company.
    About ACCESS:
    ACCESS (American Consumer Credit Education Support Services) is a
non-profit 501(c) (3) organization dedicated to the privacy of individual
consumers' financial information, and to assisting victims of incorrect credit
reporting, identity theft and financial fraud. ACCESS website is designed to
serve as a source of news, information and community for both victims and
those who would like to avoid becoming a victim of current practices within
the credit industry. The access website can be found at
www.GuardMyCreditFile.org, and currently has offices in Washington, DC,
Nebraska and California.
    About Give Me Back My Credit!
    Give Me Back My Credit! (http://www.givemebackmycredit.com) is the primary
website and blog for Denise Richardson's new book; Give Me Back My Credit.
Denise is a long time consumer advocate and a member of the Board of Directors
of ACCESS.

     Contact: Jim Malmberg
     ACCESS, Inc.
     Phone 818-728-1100


SOURCE  ACCESS

Jim Malmberg of ACCESS, Inc., +1-818-728-1100

 

Featured Broker sponsored link

Editor's Choice

  • Pictures
  • Video
  • Articles
Photo

A selection of our best photos from the past 24 hours.  View Slideshow 

Most Popular on Reuters

  • Articles
  • Video
  • Recommended
Reuters is looking for participants in a new mobile journalism project to capture the Republican and Democratic conventions from the ground up.