PlumChoice Launches SAFElink(TM); Unveils Roadmap for Unprecedented Monitored Support...

PlumChoice Launches SAFElink(TM); Unveils Roadmap for Unprecedented Monitored Support Service for Home and Small Business

LAS VEGAS--(Business Wire)--PlumChoice, Inc. (www.plumchoice.com), the nation's leader in
online PC services, today introduced SAFElink(TM), a remote support
service platform that will be available to consumers and small
businesses through a multitude of different access points including
the desktop, Web, in-store and embedded in products. Having pioneered
and made popular remote services for the home and small business
market since 2001, PlumChoice is now leading the technology support
market into a new era with a next-generation platform that is focused
on providing anywhere, anytime access, with continuous monitoring and
management of software and technology tools that are critical in
today's digital lifestyle.

With SAFElink(TM), PlumChoice takes the burden of regular
technology maintenance and security off the plate of the consumer and
puts it where it should be - with trusted technology experts who are
just one-click away. The end result is a more convenient and reliable
technology experience.

"Remote services forever changed the consumer and small businesses
support market by using desktop sharing technology to deliver higher
quality and more convenient service at a lower cost," said Ted Werth,
founder and CEO of PlumChoice. "With SAFElink(TM), we now have the
opportunity to affect the same kind of dramatic impact on the support
market by delivering services wherever the customer happens to be and
using the remote platform to offer a secure stream of
technician-guided services to keep the customer's PC and peripherals
working with minimal customer involvement. SAFElink(TM) is the first
step toward achieving a vision of support services that, while
completely transparent to the customer, is self-running,
self-diagnosing and self-healing."

About SAFElink(TM)

SAFElink(TM) is a new service delivery platform that applies
advancements in technology, the deployment of skilled experts and
proven processes to provide the safest, most convenient and effective
technology support services available today. The service will be
available directly from the desktop in the form of a small icon bar,
across the Web, in-store at retail locations, and directly within
products.

The PlumChoice or partner-branded SAFElink(TM) services provide
one-click access to a variety of "live" remote technical support
options as well as constant data backup and comprehensive security
software monitoring. Future releases of SAFElink(TM) will include an
expanded list of monitored software applications and devices,
real-time alerts notifying customers of potential system issues along
with customer-directed "self-healing" options, and additional
technician-monitored services. SAFElink(TM) is available as part of
the monthly service subscription package and will be available soon at
www.plumchoice.com and through a select group of PlumChoice partners

About PlumChoice

PlumChoice is the market leader in providing 24/7 online PC
services for home, home office, and small business. Selected by more
Fortune 500 companies to deliver online PC services to their customers
than anyone, PlumChoice is the safe choice to solve your technology
issues with the industry's highest-rated techs ready to help, guide,
and train you, whenever and wherever you need it - right over the
Internet. PlumChoice allows our customers to immediately schedule the
friendly, reliable support that has landed us the coveted Laptop and
PC Magazines' Editor's Choice Awards. We consistently receive a 96% or
better positive rating from our customers. PlumChoice services are
available online and through Circuit City stores, Firedog and
EarthLink. For more information, visit www.plumchoice.com or call
1-888-PLUM-HELP (1-888-758-6435).

Tier One Partners, LLC
Kim Miller, 617-610-0583
kmiller@tieronepr.com

Copyright Business Wire 2008