Interactive Intelligence Announces Preliminary 2009 Second Quarter Results

Final Financial Results to Be Reported July 30, 2009
INDIANAPOLIS--(Business Wire)--
Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP
business communications solutions, has announced preliminary results for its
second quarter ended June 30, 2009.

The company expects to report total revenues between $32.0 million and $34.0
million, net income on a non-GAAP* basis between $4.0 million and $4.7 million,
and diluted earnings per share (EPS) on a non-GAAP basis between $0.22 and
$0.26. The company expects to report GAAP net income between $1.8 million and
$2.5 million and EPS between $0.10 and $0.14.

These preliminary results include gains from foreign currency of approximately
$500,000. Non-GAAP net income and EPS differ from GAAP net income and EPS due to
stock-based compensation expense of approximately $725,000, or EPS of $0.04, and
non-cash income tax expense of approximately $1.5 million, or EPS of $0.08.

"We saw growth in the quarter in both product and services revenues," said
Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "We received
three orders over $1 million, including two from new customers, and another nine
orders over $250,000 each. We were pleased to see such customer demand in an
environment that continues to be very competitive and filled with economic
uncertainty."

The company has not completed preparation of its financial statements for the
quarter ended June 30, 2009. These preliminary results may be subject to
adjustments and could change materially.

Interactive Intelligence plans to release final second quarter financial results
July 30 at 4:00 p.m. EDT and will host a conference call July 30 at 4:30 p.m.
EDT, featuring the company`s president and CEO, Dr. Donald E. Brown, and its
CFO, Stephen R. Head. A live Q&A session will follow opening remarks.

To access the teleconference, please dial 1.877.545.1490 at least five minutes
prior to the start of the call. Ask for the teleconference by the following
name: "Interactive Intelligence second quarter earnings call."

The teleconference will also be broadcast live on the company's investor
relations' page at http://investors.inin.com. An archive of the teleconference
will be posted following the call.

About Interactive Intelligence

Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified
business communications solutions for contact center automation, enterprise IP
telephony, and business process automation. The company was founded in 1994 and
has more than 3,000 customers worldwide. Interactive Intelligence is among
Software Magazine`s top 500 global software and services suppliers, is ranked
among Network World`s top 200 North American networking vendors, is a Business
Week "hot growth 50" company, and is among Fortune Small Business magazine`s top
100 fastest growing companies. The company is also positioned in the leaders`
quadrant of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic
Quadrant report. Interactive Intelligence employs approximately 600 people and
is headquartered in Indianapolis, Indiana. It has six global corporate offices
with additional sales offices throughout North America, Europe, Middle East,
Africa and Asia Pacific. Interactive Intelligence can be reached at +1
317.872.3000 or info@inin.com; on the Net: www.inin.com.

* Non-GAAP Measures

The non-GAAP measures shown in this release exclude non-cash stock-based
compensation expense for stock options and non-cash income tax expense. These
measures are not in accordance with, or an alternative for, GAAP and may be
different from non-GAAP measures used by other companies. Stock-based
compensation expense is non-cash and income tax expense is primarily non-cash.
Management believes that the presentation of non-GAAP results, when shown in
conjunction with corresponding GAAP measures, provides useful information to
management and investors regarding financial and business trends related to the
company`s results of operations. Further, management believes that these
non-GAAP measures improve management`s and investors` ability to compare the
company`s financial performance with other companies in the technology industry.
Because stock-based compensation expense and non-cash income tax expense amounts
can vary significantly between companies, it is useful to compare results
excluding these amounts. Management also uses financial statements that exclude
stock-based compensation expense related to stock options and non-cash income
tax amounts for its internal budgets.

This release contains certain forward-looking statements that involve a number
of risks and uncertainties. Among the factors that could cause actual results to
differ materially are the following: rapid technological changes in the
industry; the company's ability to maintain profitability; to manage
successfully its growth and increasingly complex third-party relationships; to
maintain successful relationships with its current and any new partners; to
maintain and improve its current products; to develop new products; to protect
its proprietary rights adequately; and other factors described in the company's
SEC filings, including the company's latest annual report on Form 10-K.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks
mentioned in this document are the property of their respective owners.

ININ-G

Interactive Intelligence Inc.
Stephen R. Head, Chief Financial Officer, 317-715-8412
steve.head@inin.com
or
Christine Holley, Director, Market Communications, 317-715-8220
christine.holley@inin.com

Copyright Business Wire 2009