Fitch Affirms SunTrust Mortgage Residential Servicer Rating of 'RPS2'
NEW YORK--(Business Wire)-- Fitch Ratings affirms SunTrust Mortgage, Inc.'s (STM) U.S. residential primary servicer rating for prime product at 'RPS2'. The rating is based on the company's experienced and tenured senior management team and effective loan administration procedures. The rating also reflects the financial strength of STM's parent, SunTrust Banks, Inc, (SunTrust) which is rated 'A-' with a Negative Rating Outlook by Fitch. STM is a wholly owned subsidiary of SunTrust. Located in Atlanta, GA, SunTrust is ranked among the top ten largest commercial banks by asset size in the U.S. with a footprint that includes the MidAtlantic and Southeastern states. STM is headquartered in Richmond, VA, and originates and services a full range of prime residential mortgages nationwide through its retail, wholesale and correspondent channels. As of April 30, 2009, the company serviced 967,214 residential mortgage loans totaling approximately $166 billion. Since Fitch's last review, the previous servicing manager retired from the company and the position still remains open. In addition, the servicer made several notable changes to its operation; the consumer lending and mortgage operations were combined under one organizational structure, with both default areas under one management team with new processes and procedures being implemented. Senior line managers were hired, and the servicer implemented team member recruiting and incentive compensation programs. In addition, a new call center was opened in Orlando and its existing VA operations were expanded to accommodate delinquency-related issues. The servicer has continued its technological enhancements within its customer service functionalities and has continued effecting changes to the existing processes and procedures to aid its portfolio performance and improve customer contact. Fitch's review confirmed that STM continues to operate an effective servicing platform through its experienced management team, industry standard technology, and effective loan administration processes and procedures. However, Fitch will continue to monitor STM's ability to manage loan performance, while it continues its re-organization efforts in a rising default environment. Fitch rates residential mortgage primary, master, and special servicers on a scale of 1 to 5, with 1 being the highest rating. Within some of these rating levels, Fitch further differentiates ratings by plus (+) and minus (-) as well as the flat rating. For more information on Fitch's residential servicer rating program, please see Fitch's report 'Rating U.S. Residential Mortgage Servicers', dated Nov. 29, 2006, which is available on the Fitch Ratings web site at www.fitchratings.com. Fitch's rating definitions and the terms of use of such ratings are available on the agency's public site, www.fitchratings.com. Published ratings, criteria and methodologies are available from this site, at all times. Fitch's code of conduct, confidentiality, conflicts of interest, affiliate firewall, compliance and other relevant policies and procedures are also available from the 'Code of Conduct' section of this site. Fitch Ratings, New York Michael Laidlaw, +1-212-908-0251 Diane Pendley, +1-212-908-0777 Media Relations: Sandro Scenga, +1-212-908-0278 sandro.scenga@fitchratings.com Copyright Business Wire 2009
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