Wilson Health Information Finds TRICARE #1 Health Insurance Carrier in Member Satisfaction for Sixth Consecutive Year

NEW HOPE, Pa.--(Business Wire)--
Wilson Health Information, a leading healthcare consumer insight firm, names
TRICARE the highest rated Health Insurance Carrier in overall member
satisfaction for the sixth consecutive year in the 2008 WilsonRx Health
Insurance Satisfaction Survey. TRICARE also rates highest in most of the 28
insurance and 29 pharmacy benefit related topics covered in the survey.

The report contains member importance and satisfaction ratings on coverage,
quality, costs services and overall satisfaction on the largest health insurance
carriers including: Aetna, Blue Cross Blue Shield (BCBS) of Illinois, BCBS of
Michigan, BCBS of Minnesota, California Blue Shield, CareFirst BCBS, CIGNA,
Coventry, Empire BCBS of New York, Federal Employee BCBS, Health Care Services
Corporation (HCSC), Health Net, Horizon BCBS of New Jersey, Humana, Kaiser
Permanente, Medicaid, Medicare, Regence BC BS, TRICARE, UnitedHealthcare,
Veterans Administration, WellPoint, Inc.

"Among the leading health insurers evaluated, TRICARE is the #1 rated carrier in
overall health insurance satisfaction and loyalty measures. TRICARE`s results
continue to be impressive year after year," said third generation pharmacist Jim
Wilson, President of Wilson Health Information, LLC; "other top rated carriers
include Kaiser Permanente, the Veterans Administration and the Federal Employee
BCBS."

The report is based upon the 2008 WilsonRx Satisfaction Survey, the largest of
its kind, which was mailed to 71,015 households and received 34,454 responses
from household consumers throughout the United States. The report compares the
leading health insurance carriers and can be ordered nationally, by census
region, division, state and by metro market area and a plan sponsor report is
also available.

"While we find that quality remains as an important issue for health insurers,
plan members rate coverage and cost issues as more important than quality and
TRICARE members rate their satisfaction with coverage, quality, costs and
delivery of care issues higher compared to all other insurers evaluated," said
Wilson. "This is our eighth year of fielding our Survey and we continue to
expand the topics covered based upon feedback from the industry," said Wilson.

Wilson Health Information, LLC, is an independent healthcare consumer research
company. For more information on the report, email info@wilsonrx.com or contact
Jim Wilson at (215) 862-4581 or Visit
http://www.wilsonrx.com/health_ins_insurer.htm.

This material may not be used for promotional purposes without express written
permission.

Wilson Health Information
Jim Wilson, 215-862-4581
info@wilsonrx.com
http://www.wilsonrx.com/health_ins_insurer.htm

Copyright Business Wire 2009