VIVA Transcription's New Dictation System Tailored to Fit Clients' Needs

SANTA CRUZ, CA, Apr 29 (MARKET WIRE) --
VIVA Transcription(R), a leading provider in medical transcription services,
announced today the official release of its custom-made dial-in dictation
system. VIVA's new internet utility, designed from scratch, brings unprecedented
benefits to the standard method of uploading dictations and storing medical
transcription files.

In the ever-growing industry of electronic medical records, the desire for
technology driven medical transcription is on the rise. The dial-in dictation
system recently created by VIVA Transcription enables customers to call a
toll-free number and simply record their patient records verbally, without
hand-writing a word.

VIVA previously operated on a similar, turnkey system, and although it was
fully-functional, Director of Operations, Joe Turner, felt that VIVA could
offer clients more.

"VIVA's new dictation system is a great way to improve the loyalty of our
current clients, as well as increase future sales and efficiency," said
Turner. "This new system also differentiates us from our competition by
allowing us to be the only medical transcription provider among our key
competitors to offer this completely proprietary system, built with clients'
needs in mind," added Turner.

Using innovative design, the new system is built on a secure FTP platform
integrated seamlessly with a new web-interface, offering unprecedented stability
and
security while also remaining extremely user friendly. The new platform
boasts failsafe, mirrored server redundancies ensuring the fortitude of both
the dial-in and upload interface.

The VIVA staff also reaps the benefits of the new system. The new admin
console
has now freed up the VIVA Account Managers' time, allowing them to focus
less on account set-up and more on their advanced customer support. VIVA has
also
tripled the amount of available rotational telephone lines to ensure
concurrent line accessibility for clients to call in and dictate at any time
of day.

Additional improvements on the old technology have enhanced the entire
sound-file uploading process. Benefits include client/user incompatibility
reduction by
replacing FTP connections with a simple to use "drag and drop" web-interface to
help make the uploading process more efficient and less confusing for VIVA's
clients. Clients now also have the ability to see and hear the sound files
immediately after uploading or dialing them in them via the new application,
and are afforded the luxury of a confirmation number that includes a date and
time
stamp for each dictation thus creating an accessible trail to avoid lost or
misplaced files.

The new system also provides outstanding reporting capabilities allowing
both
clients and the VIVA Staff access to several types of reports. Clients can
easily
run date-specific searches on the files they have both uploaded and dictated.
Additional reports are generated from the system displaying the total list of
all
dictations arriving into the system for specific date ranges. Daily reports of
this sort are an important element in the overall checks and balances system
that
VIVA uses to confirm effective transcription of all dictations.

About VIVA Transcription(R)

Based in Santa Cruz, Calif., VIVA Transcription is one of the leading
providers of medical transcription services. With VIVA, medical professionals
are
guaranteed to receive accurate transcriptions, delivered on-time, secured by
GeoTrust and always in compliance with HIPAA standards. VIVA requires no upfront
fees, no long-term contracts, nor complicated software installation. Founded
in2003, VIVA is committed to providing exceptional service to clinics and
hospitals across the United States and Canada while donating a portion of
proceeds to charity. For more information, please dial toll-free (877) 848-2462
or visit www.vivatranscription.com.

Contact:
Christa Hall
VIVA Transcription
415.738.5358
Email Contact

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