Travelers Mobilizes Catastrophe Unit - Urges Coastal Residents to Prepare for Hanna

HARTFORD, Conn.--(Business Wire)--
As the East Coast prepares for the first hurricane to make
landfall north of Florida since Charley hit South Carolina in 2004,
Travelers (NYSE:TRV) national Catastrophe Response Center is
mobilizing its Catastrophe Response Team along with a self-contained
Mobile Claim Office.

While Travelers mobilizes its catastrophe response, the company
urges all residents on the East Coast to make preparations before
Hanna makes landfall. A recent Mason-Dixon poll, which surveyed people
from Texas to Maine, found far too few people are prepared for a
hurricane. The poll uncovered that:

-- 56% have no family disaster plan,

-- 67% have no hurricane survival kit and

-- 85% have taken no steps to make their homes stronger since
last year's hurricane season.

"Coastal residents need to have a plan for hurricanes, even if the
storm is only a day away from making landfall," said Ray Stone, vice
president of catastrophe operations for Travelers. "Early preparations
will make it easier to deal with the storm's aftermath."

After the storm passes, Travelers will deploy its resources into
the areas that are affected by the storm. These resources, including
the Mobile Claim Offices, will begin helping customers in their
recovery efforts as soon as it is safe. Up-to-date Mobile Claim Office
locations can be found at www.travelers.com.

"Positioning our resources close to where the storm is expected to
make landfall enables Travelers to assist all of our impacted
customers as soon as it is safe," said Stone. "All of our claim
professionals are dedicated to helping our customers through this
potentially difficult situation."

Customers are advised to report claims to Travelers as soon as
possible after a loss. Travelers claim professionals are available to
help 24 hours a day, 7 days a week.

CLAIM REPORTING PHONE NUMBERS

-- Home and Auto Claims: 800.CLAIM33 (800.252.4633)

-- Business Claims: 800.238.6225

-- Flood Claims: 800.505.0193

Customers can find tips on what to do after the hurricane, or find
additional information on how to file a claim, at Travelers.com.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property
casualty insurer selling primarily through independent agents and
brokers. Travelers understands that life and business are inherently
dynamic and that the best way to serve customers is to deliver
insurance in-synch with evolving risks. The company's diverse business
lines offer its global customers a wide range of coverage in the auto,
home and business settings. Travelers is a Fortune 100 company, with
2007 revenues of approximately $26 billion. The company has more than
33,000 employees. For more information on being in-synch, visit
www.travelers.com.

Travelers Companies, Inc.
Matt Bordonaro, 860-277-7014
Cell: 860-202-3034
Sheila Trauernicht, 860-277-7461
Cell: 860-707-3907

Copyright Business Wire 2008