BlackBerry North American Outage Detected by Conceivium's Monitoring Solution

Mon Feb 11, 2008 8:49pm EST
 
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MCLEAN, Va.--(Business Wire)--
Conceivium Business Solutions, Inc. announced this afternoon that
their monitoring and management solution for BlackBerry notified its
customers of the BlackBerry outage within seconds through its
multifaceted proactive notification process.

   All around the United States, the BlackBerry administrators using
Conceivium's monitoring products were plugged into the outage answer
within seconds of it occurring. "Without MobileMonitor and
MobileAnalyzer today, I would have completely panicked," said a senior
BlackBerry administrator at one of the largest banks in the United
States. "Conceivium's monitoring tool did exactly what we needed it to
do today. Without it, we would have spun our wheels trying to figure
out what was happening to our BlackBerry environment."

   Conceivium's MobileMonitor/MobileAnalyzer product solution sent an
instant notification to all BlackBerry administrators which included
information about an issue with the BlackBerry messaging and data
communication. This information also provided detailed data about the
root cause of the problem. These BlackBerry administrators were able
to get back to work quickly saving those companies around the United
States time and money.

   "Today is the day that confirms why it's so important for every
company with a BlackBerry deployment that it needs a comprehensive
monitoring and management solution in place for their environment,"
said Jonas Gyllensvaan, CEO of Conceivium. "These types of outages
don't occur often, but when they do, it can create chaos within the
BlackBerry community. Today, we are pleased to report that our
solution detected and notified the BlackBerry administrator of the
outage. These administrators were lucky--they were able to notify
their users of the outage before the help desk was swamped with calls
and get on with their day."

   MobileMonitor/MobileAnalyzer are powerful solutions that quickly
plug into existing network monitoring systems to ensure the optimal
performance of the BlackBerry infrastructure through event management,
user account management, carrier, server, and user monitoring as well
as a complete historical reporting facility. Conceivium offers a
30-day trial of its software.

   About Conceivium

   Conceivium (www.conceivium.com) provides wireless management
solutions for Fortune 500 companies around the world. Our
comprehensive solutions include BlackBerry Enterprise Server
monitoring management tools (MobileMonitor and MobileAnalyzer),
Wireless Device Network and Systems Management Solutions
(MobileControl and MobileTerm), and BlackBerry Client Development
Services (consulting services for tailored solutions). Conceivium's
MobileMonitor solution includes i_Monitors (intelligence monitors),
which is patent-pending technology that enables organizations to
proactively monitor 24/7 from anywhere in the world.

Conceivium Business Solutions, Inc.
Kelly LeBoeuf, 703-430-6040 x804
Fax: 703-997-8667
kelly@conceivium.com

Copyright Business Wire 2008

 

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