Delta Offers Travel Assistance to Customers Affected by Hurricane Ida

Sun Nov 8, 2009 10:58pm EST
 
[-] Text [+]
ATLANTA, Nov. 8 /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL) today
announced travel options for customers whose flight plans may be affected by
Hurricane Ida.

(Logo: http://www.newscom.com/cgi-bin/prnh/20090202/DELTALOGO )

Customers booked on flights operated by Delta, Northwest Airlines or Delta
Connection carriers to, from or through the following Gulf Coast cities
through Tuesday, Nov. 10 may make a one-time change to their travel schedule
without fee if tickets are changed by Nov. 11, 2009.

    --  Fort Walton Beach, Fla.
    --  Gulfport-Biloxi, Miss.
    --  Mobile, Ala.
    --  Panama City, Fla.
    --  Pensacola, Fla.

    --  Tallahassee, Fla.


Delta will proactively thin flight schedules to and from affected airports to
ensure delays are minimized during the storm.  However, customers may wish to
consider postponing or rerouting their trip without penalty to avoid possible
inconvenience.

Travel for changed itineraries must begin by Nov. 11 and changes to origin and
destination may result in a fare increase.  Any fare difference between the
original ticket and the new ticket will be collected at the time of rebooking.
 Customers whose flights are cancelled may request refunds.  Complete details
are available at delta.com and nwa.com.

All customers traveling to, from or through impacted Gulf Coast cities are
encouraged to visit delta.com or nwa.com to check the status of their flights
before arriving at the airport.  Updates on flights also are available by
calling 1-800-325-1999 (Delta) or 1-800-441-1818 (Northwest).



SOURCE  Delta Air Lines

Delta Air Lines, Corporate Communications, +1-404-715-2554

 

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